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The Open Group OGBA-101 Exam - Topic 6 Question 55 Discussion

Posted by Deangelo on Apr 12, 2026 at 08:06 PM

Consider the following example using the Business Model Canvas:

What are the segments labeled A, D and I?

Suggested Answer: C

The segments labeled A, D and I in the Business Model Canvas are Key Partners, Customer Relationships, and Revenue Streams respectively1.The Business Model Canvas is a tool that can be used to describe how an organization creates, delivers, and captures value for its stakeholders1.The Business Model Canvas consists of nine segments that cover four main areas: customers (segments B,C,D), offer (segment E), infrastructure (segments A,F,G), and financial viability (segments H,I)1. The segments are defined as follows:

Key Partners (segment A): The network of suppliers and partners that make the business model work1.Key partners can provide resources, activities, or support that enable the organization to offer its value proposition1.

Customer Relationships (segment D): The type of relationship that the organization establishes with its customer segments1.Customer relationships can be driven by customer acquisition, retention, or loyalty objectives1.Customer relationships can also influence the customer experience and satisfaction1.

Revenue Streams (segment I): The sources of income that the organization generates from each customer segment1.Revenue streams can be derived from different pricing mechanisms, such as asset sale, subscription, fee, commission, or advertising1.Revenue streams can also reflect the value that customers are willing to pay for the organization's offer1.

https://pubs.opengroup.org/togaf-standard/business-architecture/business-models.html Figure 8: The Business Model Canvas[6]


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21 comments · newest first
WI
Willie 1 month ago
I agree with Leoma. A covers all the key aspects well.
EU
Eun 1 month ago
D seems off. Cost Structure doesn’t match the segments.
RO
Romana 1 month ago
I’m leaning towards C. Key Partners are important in business.
KE
Kenny 2 months ago
A is definitely the best choice. Market Segments are crucial.
PE
Peggie 2 months ago
I feel like B could fit too. Value Add Services sounds relevant.
LE
Leoma 2 months ago
I think it's A. Customer Relationships makes sense.
RO
Rozella 2 months ago
I agree with Alex. A covers the main aspects well.
TO
Tonja 2 months ago
A is definitely the best choice. Market Segments is key.
CO
Corinne 3 months ago
D seems off. Cost Structure doesn't match the segments.
KA
Kasandra 3 months ago
I'm leaning towards C. Key Partners is crucial in business.
CH
Charlette 3 months ago
I feel like B could fit too. Value Add Services sounds right.
LE
Leslie 3 months ago
I think it's A. Customer Relationships makes sense.
VE
Vernell 3 months ago
C sounds plausible too, but I lean towards A.
EL
Eliz 3 months ago
Wait, are we sure about those labels? Seems off.
AN
Anna 4 months ago
I’m pretty sure A is correct, but what’s up with D?
MA
Margot 5 months ago
I think B is the right answer.
KA
Kanisha 5 months ago
A is definitely Customer Relationships.
ZO
Zona 6 months ago
I’m leaning towards option A, but I’m not entirely confident about the definitions of each segment.
RO
Rosina 6 months ago
I feel like A is Customer Segments, but I’m confused about what D and I could be.
AL
Alease 6 months ago
I remember practicing a question like this, and I think D might relate to Revenue Streams, but I can't recall the others clearly.
HA
Harley 6 months ago
I think segment A is definitely about Customer Relationships, but I'm not sure about D and I.
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