Consider the following output from Phase A:
What is this an example of?
The diagram provided illustrates a Capability Map. Here's why:
Focus on 'what' the organization does: The diagram depicts various functions and activities that the organization performs, such as 'Program/Human Resource Matching,' 'Employee Supply and Demand Mgmt,' 'Benefits Management,' etc. These represent the capabilities of the organization, or what it is able to do.
Hierarchical structure: The capabilities are organized hierarchically, with broader functions like 'HR Mgmt.' encompassing more specific capabilities like 'Position Advertising' and 'Skills Assessment.' This shows how different capabilities relate to each other and contribute to higher-level functions.
No specific process flow: Unlike a process map or value stream map, this diagram doesn't show a sequence of steps or flow of activities. It focuses on the capabilities themselves, not how they are executed
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