I'm torn between B and D. While identifying the actors and their roles is important, I think D really gets to the heart of what a business capability is all about.
Option D seems like the most comprehensive answer. It focuses on identifying and describing the actual work that needs to be done to support the business's overall mission.
Rachael
1 days agoSylvia
3 days agoMarkus
4 days agoTatum
7 days agoWynell
11 days ago