The Open Group Exam OGA-031 Topic 1 Question 38 Discussion

The correct answer is D. Business event Claim Filed triggers a business process Accept Claim which in turn triggers an Assign Claim process. This is because the diagram shows a business event (Claim Filed) that initiates a business process (Accept Claim) which is performed by a business role (Customer Service Representative). The business process then triggers another business process (Assign Claim) which is also performed by the same business role. The diagram does not show any information flow or assignment relationships between the elements.