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The Open Group OG0-092 Exam - Topic 1 Question 9 Discussion

Posted by Roselle on May 04, 2022 at 12:06 AM

Scenario

Please read this scenario prior to answering the question

You are serving as the Lead Architect for an insurance company, which has been formed through the merger of three previously independent companies. The company now consists of three divisions with the same names and division headquarters as their predecessors.

The lack of integration between the three divisions has increasingly caused problems in the handling of customer and financial information. The inability to share information has resulted in lost opportunities to "leverage the synergies" that had been intended when the company was formed. At present, each division maintains its own applications. Despite an earlier initiative to install a common application to manage customer, products, and claims information, each division has different ways of defining these core elements and has customized the common application to the point where the ability to exchange information is difficult, costly, and error-prone.

As a result, the company has made the decision to introduce a common web portal, contact center software suite, and document management system. Also the company has selected a single enterprise-wide customer relationship management (CRM) application to consolidate information from several applications that exist across the divisions. The application will be used by each of the divisions and accessed by third party partners through well defined interfaces.

The Corporate Board is concerned that the new application must be able to manage and safeguard confidential customer information in a secure manner that meets or exceeds the legal requirements of the countries in which the company operates. This will be an increasingly important capability as the company expands its online services in cooperation with its partners.

The CIO has formed an Enterprise Architecture department, and one of the primary goals in its charter is to coordinate efforts between the implementation team and the migration teams in each division. The CIO has also formed a cross-functional Architecture Board to oversee and govern the architecture. The company has an existing team of security architects.

TOGAF 9 has been selected as the core framework for use for the Enterprise Architecture program. The CIO has endorsed this choice with the full support of top management.

Refer to the Scenario

In the Preliminary Phase you need to define suitable policies and ensure that the company has the appropriate capability to address the concerns of the Corporate Board.

Based on TOGAF, which of the following is the best answer?

Suggested Answer: C

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12 comments · newest first
AL
Altha 11 months ago
Isn't it risky to rely on a single CRM for all divisions?
MA
Mabelle 11 months ago
I think option C makes the most sense for security focus.
JU
Juliann 12 months ago
Wait, can they really integrate everything smoothly?
SA
Sabine 12 months ago
Totally agree, they need a unified approach ASAP.
LO
Louann 12 months ago
Sounds like a mess with all those different applications!
TI
Timmy 1 year ago
Option D seems to cover a lot of ground, especially with documenting requirements and training employees. I just hope I can remember how to communicate those policies effectively across the organization.
AN
Annette 1 year ago
I feel like I might lean towards option C, since it talks about updating security policies and defining architecture principles. But I’m a bit unsure if that’s the best way to start.
MA
Maynard 1 year ago
I remember we discussed the importance of aligning security policies with business goals, but I'm not sure if that means starting with the Board's concerns or just jumping into the architecture work.
LE
Leeann 1 year ago
I think option B sounds familiar; it emphasizes understanding the Board's intent first, which seems like a solid approach. I just hope I remember the details about the security architecture team.
EM
Emerson 1 year ago
This seems like a straightforward true/false question. I'll read through it carefully and think about the key terms before selecting my answer.
DA
Dawne 1 year ago
This looks like a tricky one. I'll need to carefully analyze the code and options to figure out the right modifications.
EV
Eve 1 year ago
I'm not too sure but I remember practicing with DTLS in some scenarios; could that be an option here too?
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