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Splunk SPLK-1005 Exam - Topic 4 Question 36 Discussion

Posted by Filiberto on Sep 28, 2026 at 03:37 AM

In case of a Change Request, which of the following should submit a support case for Splunk Support?

Suggested Answer: D

In Splunk Cloud, when there is a need for a change request that might involve modifying settings, upgrading, or other actions requiring Splunk Support, the process typically requires submitting a support case.

D . Any person with the appropriate entitlement: This is the correct answer. Any individual who has the necessary permissions or entitlements within the Splunk environment can submit a support case. This includes administrators or users who have been granted the ability to engage with Splunk Support. The request does not necessarily have to come from a Certified Splunk Cloud Administrator or the infrastructure owner; rather, it can be submitted by anyone with the correct level of access.

Splunk Documentation Reference:

Submitting a Splunk Support Case

Managing User Roles and Entitlements


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4 comments · newest first
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Adaline 38 minutes ago
I think the party requesting the change should definitely be able to submit a case, but I’m not positive if that’s the best answer here.
AN
Anissa 5 days ago
I’m a bit confused about whether the infrastructure owner has to be involved in submitting the case or if it can be anyone else.
KA
Karol 10 days ago
I remember a practice question about who can submit support cases, and I feel like it was anyone with the right entitlement.
GW
Gwen 16 days ago
I think it might be the certified Splunk Cloud administrator, but I'm not entirely sure.
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