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ServSafe Manager Exam - Topic 7 Question 15 Discussion

Posted by Hildegarde on Aug 15, 2026 at 02:20 AM

What is one approved way to preset utensils?

Suggested Answer: A

In the 'Flow of Food,' the service stage involves protecting utensils from contamination before they are used by the guest. According to the ServSafe Manager curriculum and the FDA Food Code, if a table is preset with silverware, the utensils must be protected from contamination. Wrapping them in a napkin is a primary approved method because it provides a physical barrier against dust, droplets from coughs or sneezes, and accidental contact by other guests or staff.

The regulation states that if utensils are preset and not wrapped, they must be removed and replaced when a new customer is seated, regardless of whether they appear to have been used. However, if the utensils are wrapped---such as in a 'roll-up' where the napkin completely covers the items---they do not need to be swapped out if the previous guest did not use them. This is because the wrapping ensures the 'sanitary status' of the items remains intact. Other approved methods include using a dispenser that only allows the user to touch the handle of the utensil. Options such as 'presetting indoors only' (Option B) or 'removing at the end of the day' (Option C) do not provide specific protection against contamination during the hours of operation. Proper handling of utensils is a critical part of the service phase to prevent the transmission of pathogens like Staphylococcus aureus from human contact or environmental debris. Managers must ensure that staff who prepare these roll-ups wash their hands thoroughly before touching the clean silverware.


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12 comments · newest first
AL
Almeta 3 days ago
Clear plastic utensils? Really? That's a new one.
KA
Katie 8 days ago
I thought presetting was only for indoors?
PE
Peggie 13 days ago
A) Wrap them in a napkin is the way to go!
GA
Gaston 18 days ago
Totally agree with A! It looks so neat and tidy!
LU
Luke 23 days ago
Wait, are we really using clear plastic utensils?
AR
Aron 29 days ago
B) Preset indoors only? That seems a bit limiting.
JO
Johanna 1 month ago
I thought presetting was only for fancy places?
EL
Elina 1 month ago
A) Wrap them in a napkin is the way to go!
RI
Rikki 1 month ago
Removing utensils at the end of the day doesn't sound right; I thought they were supposed to be preset for the next service.
YU
Yuki 2 months ago
I feel like I read somewhere that presetting should only be done indoors, but I can't recall the exact reasoning behind it.
VA
Vanda 2 months ago
I remember a practice question about presetting utensils, and I think it was about using clear plastic ones, but that seems less likely to be approved.
MA
Marjory 2 months ago
I think wrapping utensils in a napkin is a common practice, but I'm not entirely sure if it's the only approved way.
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