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ServiceNow
CSA: ServiceNow Certified System Administrator

ServiceNow Certified System Administrator Exam

Name: ServiceNow ServiceNow Certified System Administrator Exam
Brand: Pass4Success
SKU: ServiceNow Certified System Administrator
Price: 69.00 USD
Availability: InStock
Rating: 4.9 (22 reviews)

Certification Provider: ServiceNow

Exam Name: ServiceNow Certified System Administrator

Number of questions in our database: 400

Exam Version: Apr. 15, 2024

Exam Official Topics:

Topic 1: Platform Overview and Navigation: ServiceNow Platform overview and platform capabilities and services are discussed in this topic. It also delves into the ServiceNow Instance and Next Experience Unified Navigation.
Topic 2: Instance Configuration: Sub-topics of this topic include installing applications and plugins, personalizing or customizing the instance. Lastly, it focuses on common user interfaces in the Platform.
Topic 3: Configuring Applications for Collaboration: In this topic, questions about Lists, Filters, and Tags, Form Configuration, Task Management, Visual Task Boards (VTBs), and Notifications.
Topic 4: Self Service & Automation: Sub-topics related to knowledge management, service catalog, and flow designer are present in this topic. Lastly, it discusses virtual agent sub-topic.
Topic 5: Database Management: The topic of database management focuses on data schema, application or access control, importing data. Lastly, it focuses on CMDB and CSDM.
Topic 6: Data Migration and Integration: In this topic, questions about UI Policies, Business Rules, System update sets, and Scripting in ServiceNow appear.

Disscuss ServiceNow ServiceNow Certified System Administrator Topics, Questions or Ask Anything Related

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Johnson

22 days ago

This certification seems comprehensive, but I'm curious if there are any specific study materials or practice exams available to help prepare for the ServiceNow Certified System Administrator exam?

upvoted 1 times

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Free ServiceNow ServiceNow Certified System Administrator Exam Actual Questions

The questions for ServiceNow Certified System Administrator were last updated On Apr. 15, 2024

Question #1

What component causes a flow to run after a record has been created or updated?

ADate-based trigger

BRecord-based trigger

COn-change trigger

DApplication-based trigger

EUpdated-date trigger

Reveal Solution Hide Solution

Correct Answer: B

A record-based trigger is a component that causes a flow to run after a record has been created or updated in a specified table1.It allows users to define conditions and actions for the flow based on the record's state and values1.For example, a record-based trigger can start a flow when a new incident is created or when an existing incident is updated with a certain priority1.

Flow trigger types - Product Documentation: San Diego - ServiceNow1

Question #2

Refer to the exhibit.

You are editing a new incident record and would like the Save" Dutton to be located on the Form header. Which action would need to be taken for that button to appear?

AAll > System Properties > Ul Properties > Turn on the glide.ui.advanced* property

BContext Menu > Form Design > add the Save'' button

CAll > System Properties > Ul Properties > Turn on the Save' button

DContext Menu > Form Layout > add the Save* button.

Reveal Solution Hide Solution

Correct Answer: C

To add the Save button to the form header, users need to turn on the system property glide.ui.save_button, which enables the Save button on all forms1.Users can navigate to All > System Properties > UI Properties and search for the property name, then set the value to true1.Alternatively, users can use the sys_properties.list URL suffix and filter by the property name1.

How to add or enable Save Button on all the forms across a Servicenow Instance - Support and Troubleshooting - Now Support Portal

Question #3

Which system property is added and set to true in order to see impersonation events in the System Log?

Aglide user_setting

Bglide sys all_jmpersonation

Cglide sys log_jmpersonabon

Dglide.impersonation_setting

Eglide sys admin_login

Reveal Solution Hide Solution

Correct Answer: C

The system property glide.sys.log_impersonation is added and set to true in order to see impersonation events in the System Log2.This property enables logging of impersonation events in the Event [sysevent] table, which can be accessed by navigating to System Logs > Events2.

How to find the history of impersonations - Support and Troubleshooting - ServiceNow

Question #4

The testing team needs to be able to perform activities in the test instance, as though they are a member of the Service Desk group. What role would they need to be able to switch between user accounts, without logging out and back in?

Aservice_desk

Bimpersonator

Cadmin

Dincognito

Reveal Solution Hide Solution

Correct Answer: B

The impersonator role allows a user to switch to another user account and act as that user without logging out and back in1.This can be useful for testing purposes or for providing support to other users2.

Reference: Impersonate a user Roles and permissions

Question #5

If a user is on an Incident form and is alerted when they change the value of the Priority field, which type of script executes in the Platform?

AA server script

BA client script