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ServiceNow CSA Exam - Topic 5 Question 102 Discussion

After finishing your work on High Security Settings, what do you do to return to normal admin security levels?
B) Log out and back in
A) Select Normal role
C) Use System Administration > Normal Security module
D) Select Global Update Set
E) End Impersonation

ServiceNow CSA Exam - Topic 5 Question 102 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 102
Topic #: 5
[All CSA Questions]

After finishing your work on High Security Settings, what do you do to return to normal admin security levels?

Show Suggested Answer Hide Answer
Suggested Answer: B

When using High Security Settings in ServiceNow, administrators often gain temporary elevated privileges. To revert to normal security levels, they must log out and back in to refresh their session.

Why is Option B Correct?

High Security Settings provide elevated security configurations and may override standard role-based access controls.

Logging out clears any temporary security settings and restores normal administrator privileges.

This is the recommended practice after making security changes.

Why Are the Other Options Incorrect?

A. Select Normal role

Incorrect because there is no 'Normal' role in ServiceNow.

C. Use System Administration > Normal Security module

Incorrect because there is no 'Normal Security' module in ServiceNow.

D. Select Global Update Set

Incorrect because Update Sets control customizations and configurations, not security settings.

E. End Impersonation

Incorrect because ending impersonation only switches back to the admin account if you were impersonating a user.

It does not reset security settings from High Security Mode.

Reference to Official Certified System Administrator (CSA) Documentation:

ServiceNow CSA Guide - High Security Settings

ServiceNow Best Practices - Managing Security Configurations


Contribute your Thoughts:

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Charlie
4 days ago
I feel like B is the best way to ensure a clean return.
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Aliza
9 days ago
E is good too, but it depends on the context.
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Frankie
15 days ago
D is not relevant here. We need to focus on security levels.
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Karma
20 days ago
A seems quick, but I worry about missing steps.
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Alesia
25 days ago
I prefer C. Using the Normal Security module is straightforward.
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Teri
1 month ago
I think B is the safest option. Logging out clears everything.
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Martha
1 month ago
Isn't it risky to just log out? What if something goes wrong?
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Wynell
1 month ago
I thought ending impersonation was the way to go.
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Carlene
2 months ago
Wait, can you really just use the Normal Security module?
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Princess
2 months ago
I always select Normal role, it's the quickest!
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Theron
2 months ago
I usually just log out and back in.
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Marge
2 months ago
I definitely remember that you have to go through the System Administration section, but I can't remember if it's the Normal Security module or something else entirely.
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Adelina
2 months ago
I’m a bit confused about the options. I thought ending impersonation was part of the process, but I can't recall if it's the final step.
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Marylou
2 months ago
I feel like I practiced a question similar to this, and I think logging out and back in was mentioned as a way to reset things.
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Ryan
3 months ago
I think I remember that you need to select something to revert back to normal settings, but I'm not sure if it's the Normal role or the Normal Security module.
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