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ServiceNow Exam CSA Topic 4 Question 66 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 66
Topic #: 4
[All CSA Questions]

A knowledge article must be which of the following states to display to a user?

Show Suggested Answer Hide Answer
Suggested Answer: A

A trigger is an activity that, once specified, automatically initiates a flow1.A trigger specifies the conditions that start running the flow, such as creating a record in a specified table, receiving an inbound email, or reaching an SLA target1.


Flow trigger types - Product Documentation: San Diego - ServiceNow1

by Margery at Jul 12, 2024, 09:25 PM

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Jettie
1 months ago
Hey, at least it's not 'Deleted' as an option. That would just be a waste of a perfectly good knowledge article!
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Vincenza
14 hours ago
C) Retired
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Kristofer
14 days ago
A) Published
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Pearly
1 months ago
Come on, it's gotta be C) Retired! I mean, who wants to see a knowledge article that's been put out to pasture? That's just depressing.
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Suzi
1 months ago
Hmm, I was stuck between B) Drafted and A) Published. I guess the key is that the article needs to be in a 'live' state, not just in draft form. Looks like A) is the way to go.
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Freeman
2 months ago
I was leaning towards D) Reviewed, since I figured the article would need to go through a review process before being made available. But you make a good point, Chi.
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Carmela
29 days ago
I agree with you, A) Published makes the most sense. It's when the article is officially available for users.
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Gladys
1 months ago
I think A) Published is the correct answer. That's when the article is ready for users to see.
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Vinnie
2 months ago
I'm not sure, but I think it could also be D) Reviewed before being published to ensure accuracy.
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Chi
2 months ago
I think the correct answer is A) Published. After all, a knowledge article needs to be in a published state to be displayed to the user, right?
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Genevieve
20 days ago
Correct, published articles are the ones that users can see.
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Han
25 days ago
That's right, only published articles are visible to users.
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Abel
1 months ago
I agree, a knowledge article must be published to be displayed to a user.
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Mariann
1 months ago
Yes, you are correct. A) Published is the correct answer.
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Kallie
2 months ago
I agree with Man, a knowledge article should be published to be visible to users.
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Man
2 months ago
I think the answer is A) Published because that's when it's ready for users to see.
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