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ServiceNow Exam CSA Topic 4 Question 66 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 66
Topic #: 4
[All CSA Questions]

A knowledge article must be which of the following states to display to a user?

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Suggested Answer: A

A trigger is an activity that, once specified, automatically initiates a flow1.A trigger specifies the conditions that start running the flow, such as creating a record in a specified table, receiving an inbound email, or reaching an SLA target1.


Flow trigger types - Product Documentation: San Diego - ServiceNow1

by Margery at Jul 12, 2024, 09:25 PM

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Freeman
3 days ago
I was leaning towards D) Reviewed, since I figured the article would need to go through a review process before being made available. But you make a good point, Chi.
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Vinnie
7 days ago
I'm not sure, but I think it could also be D) Reviewed before being published to ensure accuracy.
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Chi
10 days ago
I think the correct answer is A) Published. After all, a knowledge article needs to be in a published state to be displayed to the user, right?
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Kallie
13 days ago
I agree with Man, a knowledge article should be published to be visible to users.
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Man
17 days ago
I think the answer is A) Published because that's when it's ready for users to see.
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