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ServiceNow Exam CSA Topic 4 Question 42 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 42
Topic #: 4
[All CSA Questions]

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

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Suggested Answer: B

by Ahmed at Apr 21, 2023, 12:14 PM

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Mary
3 months ago
Option A seems straightforward, but I'll carefully read the question again to make sure I'm not missing any nuances. Can't afford to get this one wrong!
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Cora
1 months ago
User3: I always go with Option A for adding tags. It's the most reliable method.
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Eun
2 months ago
User2: Yeah, it's important to double-check. Better safe than sorry.
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Therese
2 months ago
User1: Option A seems straightforward, but I'll carefully read the question again to make sure I'm not missing any nuances. Can't afford to get this one wrong!
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Dong
3 months ago
Haha, imagine if the answer was 'Click on the Context menu, select 'Add Tag', and then type 'Surprise Handling' instead. That would be a real curveball!
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Lonna
2 months ago
Lonna: I would be so confused if that was the answer!
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Peggy
2 months ago
Peggy: That would definitely be a surprise!
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Jerrod
3 months ago
A) Click on the More options (.,.) icon, click Add Tag, type Special Handling, press enter
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Cortney
4 months ago
Hmm, I wonder if the 'Special Handling' field is hidden and we need to use the Tag field instead? Option C seems plausible, but I'll double-check the documentation to be sure.
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Eladia
3 months ago
If not, we can always refer back to the documentation for clarification.
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Demetra
3 months ago
I agree, let's try that first and see if it works.
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Lawana
3 months ago
I think option A is the correct way to add a Tag for 'Special Handling'.
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Samira
4 months ago
Option A looks like the right way to add a tag for 'Special Handling' on an Incident record. I'm confident that's the correct answer.
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Dorothea
3 months ago
User2: Yes, I agree. Click on the More options icon, click Add Tag, type Special Handling, and press enter.
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Eveline
3 months ago
User1: I think option A is the correct way to add a tag for 'Special Handling'.
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Felicidad
4 months ago
Hmm, I see your point. But I still think A is the correct answer because it specifically mentions adding a tag by typing Special Handling.
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Brandon
4 months ago
I disagree, I believe the answer is C, because you have to select Special Handling from the choice list.
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Felicidad
4 months ago
I think the answer is A, because you have to click on the More options icon to add a tag.
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