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ServiceNow CSA Exam - Topic 4 Question 42 Discussion

While on an Incident record, how would you add a Tag for "Special Handling" to the record?
B) On the Special Handling field, check the box
A) Click on the More options (.,.) icon, click Add Tag, type Special Handling, press enter
C) On the Tag field, select Special Handling from the choice list
D) Click on the Context menu, select Add Tag, type Special Handling, press enter

ServiceNow CSA Exam - Topic 4 Question 42 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 42
Topic #: 4
[All CSA Questions]

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

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Suggested Answer: B

by Ahmed at Apr 21, 2023, 12:14 PM

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Willetta
10 months ago
I’m not sure about C, isn’t that just for predefined tags?
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Oliva
10 months ago
Yeah, A makes the most sense to me too!
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Carin
11 months ago
Wait, can you really add tags like that? Sounds too easy!
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Margot
11 months ago
I think B is the right way, just check the box.
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Valentin
11 months ago
Definitely A, that's how I always do it!
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Kami
11 months ago
I thought the Tag field was where you select from a list, so option C could be the answer, but I’m not entirely confident.
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Gregoria
11 months ago
I vaguely recall that you have to type in the tag, so option A sounds right, but I could also see it being option D with the Context menu.
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Bulah
11 months ago
I remember practicing a similar question, and I feel like checking a box might be involved, so maybe it's option B?
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Tamesha
11 months ago
I think it's option A, but I'm not completely sure if it's the More options icon or something else.
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Josephine
11 months ago
Ugh, I'm a bit confused on this one. The start time is before the scheduled shift, but I'm not sure how the Start Before threshold plays into it. I'll have to re-read the question carefully and think it through step-by-step.
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Sean
11 months ago
Hmm, I'm a bit unsure here. Should I go straight to the program steering committee with a change request, or would it be better to get the PMO to do a risk assessment first? I'll need to think this through carefully.
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Pamella
12 months ago
1 year seems too short for premature closure. I'm pretty sure it'll be longer, probably 3 or 4 years.
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Sage
12 months ago
I'm certain blockchain provides security, but I wonder if the transactional speed is really a feature or a limitation.
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Mary
1 year ago
Option A seems straightforward, but I'll carefully read the question again to make sure I'm not missing any nuances. Can't afford to get this one wrong!
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Cora
1 year ago
User3: I always go with Option A for adding tags. It's the most reliable method.
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Eun
1 year ago
User2: Yeah, it's important to double-check. Better safe than sorry.
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Therese
1 year ago
User1: Option A seems straightforward, but I'll carefully read the question again to make sure I'm not missing any nuances. Can't afford to get this one wrong!
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Dong
1 year ago
Haha, imagine if the answer was 'Click on the Context menu, select 'Add Tag', and then type 'Surprise Handling' instead. That would be a real curveball!
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Lonna
1 year ago
Lonna: I would be so confused if that was the answer!
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Peggy
1 year ago
Peggy: That would definitely be a surprise!
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Jerrod
1 year ago
A) Click on the More options (.,.) icon, click Add Tag, type Special Handling, press enter
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Cortney
1 year ago
Hmm, I wonder if the 'Special Handling' field is hidden and we need to use the Tag field instead? Option C seems plausible, but I'll double-check the documentation to be sure.
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Eladia
1 year ago
If not, we can always refer back to the documentation for clarification.
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Demetra
1 year ago
I agree, let's try that first and see if it works.
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Lawana
1 year ago
I think option A is the correct way to add a Tag for 'Special Handling'.
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Samira
1 year ago
Option A looks like the right way to add a tag for 'Special Handling' on an Incident record. I'm confident that's the correct answer.
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Dorothea
1 year ago
User2: Yes, I agree. Click on the More options icon, click Add Tag, type Special Handling, and press enter.
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Eveline
1 year ago
User1: I think option A is the correct way to add a tag for 'Special Handling'.
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Felicidad
1 year ago
Hmm, I see your point. But I still think A is the correct answer because it specifically mentions adding a tag by typing Special Handling.
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Brandon
1 year ago
I disagree, I believe the answer is C, because you have to select Special Handling from the choice list.
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Felicidad
1 year ago
I think the answer is A, because you have to click on the More options icon to add a tag.
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