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ServiceNow CSA Exam - Topic 4 Question 42 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 42
Topic #: 4
[All CSA Questions]

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

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Suggested Answer: B

by Ahmed at Apr 21, 2023, 12:14 PM

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Willetta
4 months ago
I’m not sure about C, isn’t that just for predefined tags?
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Oliva
4 months ago
Yeah, A makes the most sense to me too!
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Carin
5 months ago
Wait, can you really add tags like that? Sounds too easy!
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Margot
5 months ago
I think B is the right way, just check the box.
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Valentin
5 months ago
Definitely A, that's how I always do it!
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Kami
5 months ago
I thought the Tag field was where you select from a list, so option C could be the answer, but I’m not entirely confident.
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Gregoria
5 months ago
I vaguely recall that you have to type in the tag, so option A sounds right, but I could also see it being option D with the Context menu.
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Bulah
5 months ago
I remember practicing a similar question, and I feel like checking a box might be involved, so maybe it's option B?
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Tamesha
5 months ago
I think it's option A, but I'm not completely sure if it's the More options icon or something else.
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Josephine
5 months ago
Ugh, I'm a bit confused on this one. The start time is before the scheduled shift, but I'm not sure how the Start Before threshold plays into it. I'll have to re-read the question carefully and think it through step-by-step.
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Sean
5 months ago
Hmm, I'm a bit unsure here. Should I go straight to the program steering committee with a change request, or would it be better to get the PMO to do a risk assessment first? I'll need to think this through carefully.
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Pamella
6 months ago
1 year seems too short for premature closure. I'm pretty sure it'll be longer, probably 3 or 4 years.
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Sage
6 months ago
I'm certain blockchain provides security, but I wonder if the transactional speed is really a feature or a limitation.
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Mary
10 months ago
Option A seems straightforward, but I'll carefully read the question again to make sure I'm not missing any nuances. Can't afford to get this one wrong!
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Cora
8 months ago
User3: I always go with Option A for adding tags. It's the most reliable method.
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Eun
9 months ago
User2: Yeah, it's important to double-check. Better safe than sorry.
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Therese
9 months ago
User1: Option A seems straightforward, but I'll carefully read the question again to make sure I'm not missing any nuances. Can't afford to get this one wrong!
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Dong
10 months ago
Haha, imagine if the answer was 'Click on the Context menu, select 'Add Tag', and then type 'Surprise Handling' instead. That would be a real curveball!
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Lonna
9 months ago
Lonna: I would be so confused if that was the answer!
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Peggy
9 months ago
Peggy: That would definitely be a surprise!
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Jerrod
10 months ago
A) Click on the More options (.,.) icon, click Add Tag, type Special Handling, press enter
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Cortney
11 months ago
Hmm, I wonder if the 'Special Handling' field is hidden and we need to use the Tag field instead? Option C seems plausible, but I'll double-check the documentation to be sure.
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Eladia
10 months ago
If not, we can always refer back to the documentation for clarification.
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Demetra
10 months ago
I agree, let's try that first and see if it works.
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Lawana
10 months ago
I think option A is the correct way to add a Tag for 'Special Handling'.
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Samira
11 months ago
Option A looks like the right way to add a tag for 'Special Handling' on an Incident record. I'm confident that's the correct answer.
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Dorothea
10 months ago
User2: Yes, I agree. Click on the More options icon, click Add Tag, type Special Handling, and press enter.
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Eveline
10 months ago
User1: I think option A is the correct way to add a tag for 'Special Handling'.
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Felicidad
11 months ago
Hmm, I see your point. But I still think A is the correct answer because it specifically mentions adding a tag by typing Special Handling.
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Brandon
11 months ago
I disagree, I believe the answer is C, because you have to select Special Handling from the choice list.
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Felicidad
11 months ago
I think the answer is A, because you have to click on the More options icon to add a tag.
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