MENU
While testing a Catalog Item for ordering an expensive computer, the mandatory approval is being skipped for requester Bob, Smith, but not for any of the other requesters. What could explain the issue?
Suggested Answer: E
Get Premium CSA Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
The Dependency View provides a visual representation of the relationships between configuration items (CIs) in ServiceNow. It allows you to see how CIs are connected and how changes to one CI may impact others.
39 comments · newest first
PH
Phil
11 months ago
Not sure about that, maybe it's just a glitch?
MI
Minna
11 months ago
Could also be the missing manager info on his account.
LO
Lorrie
11 months ago
Wait, is Bob really a VIP? That could change things!
JA
Janessa
12 months ago
I agree, that makes the most sense!
LU
Luz
12 months ago
Sounds like a business rule issue with Bob.
HA
Harris
1 year ago
What if Bob is considered a VIP? I think that could bypass some approvals, so option E could also be a possibility.
ST
Stefan
1 year ago
I feel like we had a practice question about delegates, but I can't recall if it was related to approvals. Option B might be a factor, but I'm not confident.
BE
Bettina
1 year ago
I'm not entirely sure, but I think not having a manager specified could definitely affect the approval process, which points to option C.
JE
Jeff
1 year ago
I remember we discussed business rules in class, so option A seems plausible if there's a specific rule for Bob.
HU
Hubert
1 year ago
Hmm, this is a tricky question. I'm not entirely sure what the issue could be, but I'll need to carefully review the options and try to determine the most likely explanation based on the information provided.
DO
Dominque
1 year ago
Ah, this is an interesting one. My initial thought is that there might be a business rule in place that's excluding Bob Smith from the approval process. But I'll need to consider the other possibilities as well.
CA
Catrice
1 year ago
Okay, let's see. I'm thinking it could be that Bob Smith's user account doesn't have a manager specified, or maybe his manager doesn't have a delegate assigned. I'll need to weigh the options carefully.
JA
James
1 year ago
This seems like a tricky one. I'll need to carefully consider the different options and think through the potential reasons why the approval is being skipped for Bob Smith.
SH
Sheron
1 year ago
Hmm, this is a bit confusing. I'm not sure if it's a business rule, a delegate issue, or something else. I'll need to really analyze the details here.
MY
Myra
1 year ago
This looks like a straightforward question about the top command. I'm pretty confident I know the answer.
VI
Virgilio
1 year ago
I'm leaning towards option A. There's gotta be some shady business rule that's excluding Bob Smith from the approval process. Sounds like someone's playing favorites around here.
BE
Belen
1 year ago
I see your point. It's definitely worth looking into all the possibilities to figure out the issue.
ZA
Zack
1 year ago
True, but it could also be that Bob Smith is a VIP and that's why the approval is being skipped.
JU
Juliana
1 year ago
But what if Bob Smith doesn't have a manager specified? That could also be the issue.
TA
Taryn
1 year ago
I think it could be option A. Maybe there's a business rule that's skipping Bob Smith's approval.
VI
Victor
1 year ago
Ha! I bet it's all just a glitch in the system. Bob Smith probably forgot to fill out the right paperwork, and now the computer's just having a meltdown.
HU
Hubert
1 year ago
Option E is the way to go! Bob Smith must be a VIP, and that's why he's getting special treatment. I bet he's got some serious pull around here.
FA
Fabiola
1 year ago
E is the way to go! Bob Smith must be a VIP, and that's why he's getting special treatment. I bet he's got some serious pull around here.
GE
Geoffrey
1 year ago
E
LI
Lillian
1 year ago
A
PA
Paz
1 year ago
C) The Bob Smith user account, does not have a manager specified.
CL
Clemencia
1 year ago
E) Bob Smith is a VIP.
TU
Tuyet
1 year ago
A) There is a business rule, excluding Bob.Smith from any approvals.
PA
Pa
2 years ago
I'm not sure, but it could also be option B. If Bob Smith doesn't have a delegate set up, that might explain why the approval is being skipped for him specifically.
DO
Domingo
1 year ago
I'm not sure, but it could also be option B. If Bob Smith doesn't have a delegate set up, that might explain why the approval is being skipped for him specifically.
BR
Brandon
1 year ago
C) The Bob Smith user account does not have a manager specified.
RH
Rhea
1 year ago
B) Bob Smith does not have a delegate set up on his account.
AL
Alesia
1 year ago
A) There is a business rule, excluding Bob.Smith from any approvals.
ST
Stefanie
2 years ago
Hmm, this seems like a tricky issue. I'm thinking it might be option C - the Bob Smith user account doesn't have a manager specified. That would definitely cause the approval to be skipped.
GA
Gail
1 year ago
C) The Bob Smith user account, does not have a manager specified.
AV
Avery
1 year ago
A) There is a business rule, excluding Bob.Smith from any approvals.
TA
Tamekia
2 years ago
I believe the problem might be that Galen Smith does not have a delegate set up on his account.
GA
Galen
2 years ago
Maybe there is a business rule excluding Galen Smith from any approvals.
NA
Nana
2 years ago
I think the issue could be that Bob Smith is a VIP.