Discuss ServiceNow CSA Exam Topic 3 Question 53

If a user is on an Incident form and is alerted when they change the value of the Priority field, which type of script executes in the Platform?

AA server script

BA client script

CA fix script

DA business rule

Suggested Answer: B

A client script is a script that runs on the client side, meaning in the user's browser, and can manipulate the user interface or validate user input1.A client script can be configured to run when a form is loaded, when a field value changes, or when a form is submitted2. In this case, the script runs when the Priority field value changes and alerts the user.

Reference: Client scripts Client script types

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19 comments · newest first

Leatha 11 months ago

I think it's a business rule, but I could be wrong.

Buffy 11 months ago

Agreed, client script makes the most sense here!

Vashti 11 months ago

Wait, are you sure? I thought it was a server script.

Sabra 12 months ago

Nope, it's a business rule that triggers on priority changes.

Tasia 12 months ago

It's definitely a client script that runs when the field changes.

Jessenia 1 year ago

I’m leaning towards a business rule because it can react to changes in the database, but I could be mixing it up with something else.

Lauran 1 year ago

I feel like this is similar to a question we did on priority changes, and I chose a client script then too.

Novella 1 year ago

I remember practicing a question about scripts, and I think a business rule could also be triggered by field changes, but it feels different.

Vincent 1 year ago

I think it might be a client script since it runs in the user's browser, but I'm not entirely sure.

Golda 1 year ago

Hmm, I'm a bit confused. Could it be a server script that's handling the field change and triggering the alert? I'll need to double-check how server and client scripts work.

Alberto 1 year ago

I'm pretty confident this is a client script. The question mentions an alert, which suggests client-side functionality.

Paulina 1 year ago

I'm not totally sure about this one. Could it be a business rule that's triggered by the field change? I'll have to review the differences between scripts and rules.

Rosalyn 1 year ago

Okay, let's see. If the user is on an Incident form and gets an alert when they change the Priority field, that sounds like a client-side event. So I'm guessing it's a client script.

Shannan 1 year ago

Hmm, this one's tricky. I'll need to think through the different script types and when they execute.

Phillip 1 year ago

Spanning Tree Protocol and Secure Shell are the two protocols that operate on the Management Plane. I'm confident in those choices based on my understanding of network management functions.

Temeka 1 year ago

Based on what we've learned, I'd say the best option is using assets defined in Orchestrator. That way, the variables can be centrally managed and easily accessed by any workflow running on different robots or environments.

Lawrence 1 year ago

Hmm, I'm a bit unsure about this one. Is it asking about the different types of unemployment, or specifically the type that happens when people change jobs? I'll have to think this through carefully.

Micheal 1 year ago

I'm pretty confident that HPE Virtual Connect modules require an HPE OneView license. That's a key part of the OneView ecosystem.

Bernardine 1 year ago

I think self-funding generally means they take on more risk, but I'm not sure if that means they have to self-administer everything.

ServiceNow CSA Exam - Topic 3 Question 53 Discussion