Discuss ServiceNow CSA Exam Topic 2 Question 35

Here is an example of the criteria set for a knowledge base:

* Companies: ACME North America

* Department: HR

* Groups: ACME Manager

* Match All: Yes

In this example, what users would have access to this knowledge base?

AMembers of the ACME manager group, who are also members of HR Department and part of the ACME North America

BEmployees of ACME North America, who are members of HR Department or the ACME Manager group

CUsers which are members of either ACME North America, or HR Department, or ACME Manager Group

DMember of the ACME Manager group, and HR department, regardless of geography

Suggested Answer: A

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13 comments · newest first

Shizue 12 months ago

I agree with A, seems the most accurate.

Lai 12 months ago

Wait, is it really that strict? Sounds odd.

Lazaro 1 year ago

No way, it has to be A!

Jennifer 1 year ago

I think B could work too, but not sure.

Rhea 1 year ago

Definitely A, that matches all criteria.

Alexis 1 year ago

I feel like D could be a trick option since it mentions geography, but I think it still needs to meet all the criteria. A seems right to me.

Peter 1 year ago

I'm a bit confused about the "match all" part. Could it be B instead? I feel like I need to double-check that.

Margart 1 year ago

I remember a practice question that was similar, and it focused on "match all" criteria too. I think A makes the most sense.

Stephaine 1 year ago

I think the answer might be A, since it specifies all the criteria must be met, but I'm not completely sure.

Ruby 1 year ago

Okay, I think the "Cluster management hub" sounds like the most likely answer here. That feature is designed to give cluster admins an overview of the cluster, right?

Julian 1 year ago

I'm a bit confused on this one. The options seem to cover a range of different approaches, and I'm not sure which two would be the best fit. I'll need to review the details more carefully.

Chana 1 year ago

If I remember right, area 0 is the backbone, so just making the routers part of that wouldn't solve our filtering issue with RIP, right?

Edward 1 year ago

Hmm, I'm a bit unsure about this one. I know Mintzberg's model has different components, but I'm not totally clear on what qualifies as "support staff." I'll have to think this through carefully.

ServiceNow CSA Exam - Topic 2 Question 35 Discussion