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ServiceNow CSA Exam - Topic 2 Question 30 Discussion

Posted by Helaine on Aug 20, 2022 at 05:43 AM

When creating a new notification, what must you define?

Choose 3 answers

Suggested Answer: A, C, D

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11 comments · newest first
EL
Ellsworth 12 months ago
Definitely A, C, and D are essential for notifications!
NA
Nan 12 months ago
I thought handling inactive accounts was part of a different process?
CY
Cyndy 1 year ago
Wait, do we really need to specify the knowledge base? Seems unnecessary.
AN
Annice 1 year ago
Totally agree, conditions are also crucial!
LI
Lisandra 1 year ago
You need to define the content and the recipients.
GL
Glendora 1 year ago
Conditions for sending the notification might be one of the answers too, but I'm a bit confused about whether it's always required.
TH
Thora 1 year ago
I remember practicing a question similar to this, and I think knowing who receives the notification is crucial. That one feels pretty clear to me.
NA
Nan 1 year ago
I'm not entirely sure about the knowledge base part. I feel like it might be important, but I can't recall if it's necessary for every notification.
CE
Celeste 1 year ago
I think we definitely need to define the content of the notification, right? That seems like a basic requirement.
CA
Carylon 1 year ago
Hmm, I'm a bit unsure about this one. I know virtual machines are isolated, but I'm not sure if that means a virus in one can't affect the others. I'll need to think through the logic carefully.
ET
Ettie 1 year ago
Easy peasy! Based on my understanding, Customer Service Management supports one outbound email account by default. I'm confident that option A is the correct answer.
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