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ServiceNow Exam CSA Topic 1 Question 59 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 59
Topic #: 1
[All CSA Questions]

What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)

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Suggested Answer: B

The impersonator role allows a user to switch to another user account and act as that user without logging out and back in1.This can be useful for testing purposes or for providing support to other users2.

Reference: Impersonate a user Roles and permissions


by Zack at Apr 29, 2024, 02:43 PM

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Deandrea
2 months ago
This exam is making my head spin. At least I don't have to worry about being 'on-call' like in option B. Small mercies, I guess.
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Ruthann
21 days ago
Definitely, and it's great that groups can assign tasks based on skills and availability.
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Tora
24 days ago
Yeah, small mercies. I'm just glad we can choose our tasks from My Groups Work.
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Marilynn
27 days ago
I know what you mean, this exam is tough. But at least we don't have to worry about being on-call like in option B.
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Dyan
2 months ago
I'm just here for the free coffee and donuts. Oh, and the correct answer, of course. D and F all the way!
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Glenna
18 days ago
F is also crucial because groups can assign tasks based on availability, making sure work gets done efficiently.
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Barrett
20 days ago
I think D is important because groups can assign tasks to users based on their skills.
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Cordie
29 days ago
I agree, D and F are definitely the best options for assigning work tasks to a group.
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Georgeanna
2 months ago
A and B? Really? I'd rather not have to navigate 'My Groups Work' or worry about on-call schedules. Stick to the basics, people!
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Abel
15 days ago
I see your point, but assigning tasks based on on-call schedules can be efficient too.
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Rex
1 months ago
I think it's important to consider location when assigning tasks.
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Mary
1 months ago
Yeah, assigning tasks based on availability makes more sense to me.
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Lisha
2 months ago
I agree, I prefer to keep it simple and just assign tasks based on skills.
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Georgeanna
2 months ago
Don't forget about E! Avoiding SLA breaches is a huge benefit of group work. No one likes getting yelled at for missing deadlines.
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Rosalyn
3 months ago
I agree, D and F are the clear winners here. Grouping tasks helps utilize everyone's strengths.
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Maxima
2 months ago
F) Groups can assign tasks to users based on availability
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William
2 months ago
D) Groups can assign tasks to users based on skills
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Avery
3 months ago
D and F seem like the most relevant options to me. Assigning tasks based on skills and availability makes a lot of sense for group work.
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Novella
2 months ago
Definitely, it leads to better collaboration and task completion.
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Marylin
2 months ago
It's important for groups to work together and utilize each member's strengths.
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Beckie
2 months ago
Yes, and assigning tasks based on availability helps in meeting deadlines.
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Larae
2 months ago
I agree, assigning tasks based on skills ensures efficiency.
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Viola
3 months ago
I also think assigning tasks to a group is helpful because it allows for tasks to be assigned based on availability, ensuring tasks are completed in a timely manner.
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Staci
3 months ago
I agree with Eugene. Group members can choose tasks they are skilled at, leading to better efficiency.
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Eugene
3 months ago
I think assigning work tasks to a group is beneficial because it allows for tasks to be assigned based on skills.
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