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ServiceNow CSA Exam - Topic 1 Question 25 Discussion

If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?
C) Any active user
A) itil users
B) Any user with an article's permalink
D) No users
E) Users with kb_user role

ServiceNow CSA Exam - Topic 1 Question 25 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 25
Topic #: 1
[All CSA Questions]

If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?

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Suggested Answer: C

by Zona at May 26, 2022, 08:20 AM

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Gearldine
10 months ago
A is wrong, itil users are too limited for this.
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Troy
10 months ago
Definitely E, users with the kb_user role have access.
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Lera
11 months ago
Wait, so no users can access it if there are no details? That's surprising!
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Tawny
11 months ago
I disagree, it should be B, only those with a permalink.
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Annice
11 months ago
I think it's C, any active user can read it.
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Kaycee
11 months ago
I recall that if there are no restrictions, it could mean no users can access it, but that seems too strict.
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Bettyann
11 months ago
I’m leaning towards option B, but I’m a bit confused about whether it applies to all users or just those with specific roles.
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Chara
11 months ago
This question feels familiar; I think we practiced something similar where it was about user roles and permissions.
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Cristy
11 months ago
I think I remember that if there are no access details, it might be open to any user, but I'm not entirely sure.
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Tula
11 months ago
I'm not sure about this one. I'll need to think it through carefully.
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Lang
11 months ago
I feel pretty confident about this one. The boycott provision is the critical issue, and I believe the law is clear that the U.S. bank can't reimburse the negotiating banks if it's aware of that provision, regardless of whether it has a copy of the full letter of credit.
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Merissa
11 months ago
This seems like a straightforward network issue. I'd start by checking the physical network connection and rebooting the server. If that doesn't work, then I'd look at the BIOS settings. Shouldn't be too hard to figure out.
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Laura
12 months ago
The software platform definitions part rings a bell, but I'm not confident it's the main benefit we focused on in class.
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Bernardine
12 months ago
I recall practicing questions where forensic methodology was discussed, but that seemed more focused on techniques rather than the whole process of resolution. My gut says A is the best choice.
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