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ServiceNow CIS-SIR Exam - Topic 5 Question 12 Discussion

Posted by Emerson on May 08, 2022 at 03:16 AM

What factor, if any, limits the ability to close SIR records?

Suggested Answer: A

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12 comments · newest first
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Terrilyn 12 months ago
I’m not sure about B, seems like a weird best practice to me.
VI
Vilma 12 months ago
D makes sense, gotta wrap up all reviews first.
LE
Leonardo 1 year ago
Wait, is it really C? That seems too easy!
PE
Pearlie 1 year ago
I disagree with B, closing should be an option if everything's resolved.
AD
Adolph 1 year ago
Definitely A, those open INC records can hold things up.
CR
Cristy 1 year ago
I thought SIR records could be closed anytime, but now I'm questioning if there are specific conditions that limit that.
EM
Emerson 1 year ago
I’m leaning towards option D because I think all post-incident reviews need to be done first, but I might be mixing it up with another topic.
ZA
Zachary 1 year ago
I feel like I studied that best practices suggest SIRs should be resolved instead of closed, but I can't recall the exact reasoning behind it.
SE
Selma 1 year ago
I think I remember something about related INC records preventing SIR closure, but I'm not entirely sure if that's the only factor.
MA
Marta 1 year ago
I'm pretty sure this is false, but I'm not 100% confident. I'll have to think it through carefully.
RE
Refugia 1 year ago
I'm leaning towards B as well. Conveying that the results are a point-in-time assessment sets the right context for the reviewers, so they don't draw the wrong conclusions about the overall security of the target.
RY
Ryan 1 year ago
This looks like a classic retained earnings adjustment question. I'm confident I can work through the mechanics and arrive at the correct answer.
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