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ServiceNow CIS-ITSM Exam - Topic 7 Question 40 Discussion

It is possible to use the same categories for both incidents and problems.
A) True
B) False

ServiceNow CIS-ITSM Exam - Topic 7 Question 40 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 40
Topic #: 7
[All CIS-ITSM Questions]

It is possible to use the same categories for both incidents and problems.

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Suggested Answer: A

by Sue at May 05, 2022, 03:29 PM

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Phyliss
10 months ago
Not sure about that, seems a bit confusing.
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Ammie
10 months ago
True, same categories can work for both.
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Alishia
11 months ago
Wait, really? I thought they were different!
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Elina
11 months ago
I think it depends on the context.
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Audra
11 months ago
Totally agree, they can overlap!
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Karan
11 months ago
This sounds familiar, but I can't recall if we specifically covered using the same categories. I might need to think this one through.
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Hana
11 months ago
I remember a practice question that mentioned how incidents are more about immediate issues, while problems are root causes. So, I lean towards false.
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Donte
11 months ago
I think we discussed how incidents and problems are related but might require different categories. Not entirely sure though.
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Wilda
11 months ago
I feel like we categorized incidents and problems differently in our last session. I would say it's false based on that.
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Fairy
11 months ago
I think the answer is A - a workbook. Workbooks in Sentinel are designed for creating custom reports and visualizations, which is exactly what this question is asking for. It's the most straightforward solution to the problem.
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Charlene
11 months ago
I'm pretty confident I know the answer to this one. From what I remember, the Onboard Administrator access is enabled when the BladeSystem is either managed or monitored by OneView. I'll double-check the options, but I think C is the right answer.
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Kristine
12 months ago
Okay, I think I've got it. The sdp-ping tests the in-band, uni-directional or round-trip connectivity of the SDP, not the reachability of hosts or the MTU settings. Option C seems like the best choice.
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