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What are the different ways a user can provide feedback on a knowledge article?
Choose 4 answers
Suggested Answer: C, D, E, F
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4 comments · newest first
JO
Joni
I’m pretty sure flagging an article is a way to report issues, but I can't recall if it's considered feedback.
JE
Jenise
5 days ago
I feel like pinning an article isn't really feedback, but I could be wrong.
LA
Lamonica
10 days ago
I remember practicing a question like this! I think the 5 Star scale is a common feedback method, along with comments.
ST
Stephen
15 days ago
I think users can definitely mark an article as helpful, but I'm not sure about the star scales.