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If a change model has Write roles AND Can write defined, which users have the ability to modify the change model record? Choose 2 answers
Suggested Answer: D
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The Resolve Incidents UI Action acts ONLY on related Incidents that are in a State of On Hold with an On Hold Reason
of Awaiting Problem. When triggered, t he UI Action will set all Incidents that meet these conditions to a State of
Resolved and will set the Resolution code and Resolution notes.
Updating the Problem record won't update the associated Incidents. The Resolve Incidents UI Action must be used to
update the incidents.
25 comments · newest first
LA
Laticia
11 months ago
A and D are definitely not the answers here.
LY
Lynette
11 months ago
Wait, can users with just the Write role modify it? Sounds off.
JA
Jamie
12 months ago
No way, it's all about E for sure!
CO
Corrinne
12 months ago
I think B should be included too, right?
LO
Lovetta
1 year ago
Definitely C and E! Those are the ones that fit.
DY
Dyan
1 year ago
I feel like I might be overthinking this, but I think A and B could be wrong since they don't mention the Write roles directly.
FE
Felicia
1 year ago
I practiced a similar question, and I believe D is a strong contender because it specifically mentions a role related to change.
DW
Dwight
1 year ago
I'm not entirely sure, but I remember something about the Write roles being crucial. Maybe C could be correct too?
FI
Filiberto
1 year ago
I think the answer might be E, since it says "AND" which seems important for the criteria.
DA
Daniel
1 year ago
This one seems straightforward. I think the answer is C, Behind configuration.
JE
Jenise
1 year ago
I think the answer is A. The question is asking how to retrieve the published URL of an image added to Content Builder, and the REST API for assets seems like the way to go.
LY
Lyndia
1 year ago
Wait, does the Can write criteria override the Write roles? This is making my head spin!
SH
Shawn
1 year ago
Haha, I bet the correct answer is hidden in the fine print somewhere. I'm gonna go with B, just to mess with the graders.
NA
Nathalie
1 year ago
B) Users with admin role
CY
Cyndy
1 year ago
A) Users with the ftil_admin role
MI
Micaela
1 year ago
Woah, this is some serious ServiceNow stuff. I'm gonna go with D, just to be different, you know?
MA
Martina
1 year ago
Aha, I've seen this before! It's gotta be E, because the question says 'AND' not 'OR'.
MI
Mila
1 year ago
Hmm, this is a tricky one. I think it's either C or E, since the question mentions both Write roles and Can write criteria.
RO
Ronny
1 year ago
Yes, that seems to be the most logical conclusion.
SA
Sanda
1 year ago
So, it could be both C and E then.
VA
Valentin
1 year ago
I agree, but I also think it could be E, which includes users with the Write role(s) AND match the Can write user criteria.
ME
Mel
1 year ago
I think it's C, because it includes users with the Write role(s) OR that match the Can write user criteria.
BE
Bette
2 years ago
I'm not sure, but I think D could also be a possibility.
TA
Taryn
2 years ago
I agree with Joseph, C makes sense because it includes both options.
JO
Joseph
2 years ago
I think the answer is C.