Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

ServiceNow CIS-ITSM Exam - Topic 6 Question 52 Discussion

What record type(s) can be created from an interaction through Agent Workspace? Select 3 Answers from the below options
C) Standard Change and D) Problem and E) Incident
A) Service Catalog Request
B) Emergency Change

ServiceNow CIS-ITSM Exam - Topic 6 Question 52 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 52
Topic #: 6
[All CIS-ITSM Questions]

What record type(s) can be created from an interaction through Agent Workspace? Select 3 Answers from the below options

Show Suggested Answer Hide Answer
Suggested Answer: C, D, E

by Quentin at May 28, 2022, 05:50 PM

Limited Time Offer

25%

Off

Get Premium CIS-ITSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Phung
9 months ago
I thought Emergency Changes were included too!
upvoted 0 times
...
Tijuana
9 months ago
Standard Change is also an option, right?
upvoted 0 times
...
Elke
9 months ago
Wait, can you really create a Problem from Agent Workspace?
upvoted 0 times
...
Annamaria
9 months ago
Totally agree, those are the main ones!
upvoted 0 times
...
Chantell
9 months ago
You can create Service Catalog Requests, Incidents, and Problems.
upvoted 0 times
...
Mohammad
10 months ago
I feel like Emergency Changes might be one of the answers, but I can't recall if they can be created directly from Agent Workspace.
upvoted 0 times
...
Truman
10 months ago
I remember practicing a question like this, and I think Service Catalog Requests are definitely an option.
upvoted 0 times
...
Tennie
10 months ago
I think we can create incidents and problems from Agent Workspace, but I'm not sure about the third one.
upvoted 0 times
...
Dean
10 months ago
I’m pretty confident that we can create incidents and problems, but I’m torn between Standard Change and Service Catalog Request for the last one.
upvoted 0 times
...
Rocco
10 months ago
Okay, let me think this through step-by-step. IPS is for managing software packages, not individual files. So it makes sense that it wouldn't be able to restore a specific file to its original content. I'll go with D.
upvoted 0 times
...
Vernice
10 months ago
To visualize complex incident data calculations and context data seem like the most relevant options here.
upvoted 0 times
...

Save Cancel