Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

ServiceNow CIS-ITSM Exam - Topic 6 Question 26 Discussion

The contextual search feature allows end users to see related knowledge articles, catalog items, resolved incidents and resolved problems to help them solve their problem before they raise an incident.
B) False
A) True

ServiceNow CIS-ITSM Exam - Topic 6 Question 26 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 26
Topic #: 6
[All CIS-ITSM Questions]

The contextual search feature allows end users to see related knowledge articles, catalog items, resolved incidents and resolved problems to help them solve their problem before they raise an incident.

Show Suggested Answer Hide Answer
Suggested Answer: B

Related resolved & open incidents and resolved & open problems don't appear to end users. End users can only see related knowledge articles and catalog items.


by Andra at May 06, 2022, 01:19 AM

Limited Time Offer

25%

Off

Get Premium CIS-ITSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Levi
9 months ago
Not sure if it actually helps that much though.
upvoted 0 times
...
Alise
9 months ago
Totally agree, it saves so much time!
upvoted 0 times
...
Tammara
9 months ago
Wait, really? I didn't know it did all that!
upvoted 0 times
...
Willetta
9 months ago
I thought it was just for articles, not incidents too.
upvoted 0 times
...
Jerry
9 months ago
That's definitely true!
upvoted 0 times
...
Matthew
10 months ago
I have a vague memory of the feature, but I can't recall if it specifically includes resolved incidents. Maybe it's False?
upvoted 0 times
...
Florinda
10 months ago
I feel like this question is similar to one we did in class, where we discussed how contextual search aids in problem-solving. I think it's True.
upvoted 0 times
...
Giuseppe
10 months ago
I'm not entirely sure, but I remember a practice question about how contextual search improves user experience. It might be True?
upvoted 0 times
...
Xenia
10 months ago
I think the contextual search feature is meant to help users find related articles and resolved issues, so I would lean towards True.
upvoted 0 times
...
Selene
10 months ago
I think the key here is to focus on the "NOT true" part of the question. That means we need to identify the option that does not accurately describe bilateral close out netting. Option D sounds like it might be the odd one out.
upvoted 0 times
...
Refugia
10 months ago
This is a good question to test our understanding of UDDs. I think the key is to focus on the specific statements and evaluate each one carefully based on our knowledge of how UDDs work.
upvoted 0 times
...
Tyisha
10 months ago
Ah, I see now. First normal form is about eliminating repeating groups, so the answer is definitely D. Good thing I brushed up on my database normalization concepts.
upvoted 0 times
...
Amira
10 months ago
I think I'd go with increasing information sharing between trading partners. That way, you can better anticipate and respond to changes in the market. The other options seem more reactive rather than proactive.
upvoted 0 times
...

Save Cancel