ServiceNow Exam CIS-ITSM Topic 6 Question 112 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 112
Topic #: 6

[All CIS-ITSM Questions]

Problem management provides what benefits for Incident management? Choose 2 answers

AIncident managers authorize problem investigations

BSolutions implemented reduce future incidents

CPublished workarounds help quickly resolve incidents

DProblem Investigations automatically triggered for multiple user incidents

Show Suggested Answer

Suggested Answer: B, C

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/problem-management/concept/c_ProblemManagementProcess.html

by Ozell at Jun 10, 2025, 03:11 AM

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