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ServiceNow Exam CIS-ITSM Topic 6 Question 108 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 108
Topic #: 6
[All CIS-ITSM Questions]

Your customer wants to use the Service Catalog to generate task-based records for end-user inquiries. What Service Catalog capability can you use to generate these records?

Show Suggested Answer Hide Answer
Suggested Answer: D

Change Request [change_request]

Problem [problem]

Incident [incident]

Request [sc_request]

Request Item [sc_req_item]

Service Catalog Task [sc_task]

all extended from task


by Ressie at Mar 06, 2025, 10:17 PM

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Aliza
19 days ago
I heard the customer wanted to generate task-based records using interpretive dance. Guess they're going with Record Producers instead.
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Ruby
24 days ago
Ah, the old Service Catalog trick. I bet the customer is trying to automate their support team out of a job. Record Producers is the answer, no doubt.
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Broderick
29 days ago
Execution Plans? Really? That's like trying to build a house with a screwdriver. Record Producers is clearly the way to go.
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Viola
1 months ago
I'm going with B. Record Producers. Seems like the most logical option to create those records for the customer.
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Caren
8 days ago
User 3: Record Producers it is then, let's go with that option.
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Vannessa
16 days ago
User 2: I agree, Record Producers would be the most logical choice for creating those records.
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Levi
19 days ago
User 1: I think B) Record Producers is the best option for generating task-based records.
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Adela
1 months ago
Record Producers sound like the right choice here. That's how we can generate task-based records, right?
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Tamra
15 days ago
I agree, Record Producers are the capability in the Service Catalog for generating task-based records.
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Providencia
27 days ago
Yes, you are correct. Record Producers are used to generate task-based records.
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Kris
2 months ago
I'm not sure, but I think A) Catalog Items could also be used for this purpose.
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Kallie
2 months ago
I agree with Casandra. Record Producers can generate task-based records.
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Casandra
2 months ago
I think the answer is B) Record Producers.
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