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ServiceNow Exam CIS-ITSM Topic 6 Question 101 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 101
Topic #: 6
[All CIS-ITSM Questions]

Incidents can be created and managed in the workspace, using UI layouts that are tailored to different personas, processes, and interfaces. Examples include:

* Default

* Major incidents

* Self Service

* Mobile

What are these UI layouts called in the Now Platform?

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Suggested Answer: E

by Tiffiny at Sep 13, 2024, 05:59 PM

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Mireya
6 months ago
I'm going with C) Forms. It just seems like the most logical choice, even if it's not the 'official' ServiceNow term. *sigh* Why can't they just call it 'Incident Layouts' or something?
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Danica
6 months ago
E) Views? Really? I feel like that's just a general term, not specifically for incident management layouts. Gotta love these ServiceNow exams!
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William
6 months ago
E) Views? Really? I feel like that's just a general term, not specifically for incident management layouts. Gotta love these ServiceNow exams!
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Jillian
6 months ago
D) Form Designs
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Juliana
6 months ago
C) Forms
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Lisandra
6 months ago
B) Workspaces
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Shantell
6 months ago
A) Form Layouts
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Arlyne
7 months ago
I think the correct answer is B) Workspaces because they are specific to different interfaces and processes.
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Dino
7 months ago
A) Form Layouts sounds like the right answer, but I can't help but wonder if the developers had a secret competition to come up with the most confusing terminology.
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Carlota
6 months ago
E) Views
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Erinn
6 months ago
A) Form Layouts sounds correct, they probably wanted to make it sound fancy.
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Lorrie
6 months ago
B) Workspaces
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Quentin
6 months ago
A) Form Layouts
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Tiffiny
7 months ago
I believe they are called Workspaces because they are tailored to different personas and processes.
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Valda
7 months ago
I was leaning towards D) Form Designs, but now I'm not so sure. This exam is really testing our ServiceNow knowledge!
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Rex
7 months ago
Hmm, I think the answer is B) Workspaces. That's where we manage incidents and customize the UI layouts, right?
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Susana
6 months ago
Actually, the correct answer is B) Workspaces. That's where we can create and manage incidents with tailored UI layouts.
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Jacki
6 months ago
I believe the answer is A) Form Layouts. That's what we use to tailor the UI layouts for different personas and processes.
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Marica
7 months ago
Yes, you are correct! Workspaces are where we manage incidents and customize the UI layouts.
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Celeste
7 months ago
I think the UI layouts are called Form Layouts.
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