Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

ServiceNow CIS-ITSM Exam - Topic 5 Question 13 Discussion

Which of the following users has the permission to close an incident? (Choose two.)
B) Itil Admin and E) Incident caller
A) None of the listed answers
C) Itil User
D) Incident Manager

ServiceNow CIS-ITSM Exam - Topic 5 Question 13 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 13
Topic #: 5
[All CIS-ITSM Questions]

Which of the following users has the permission to close an incident? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, E

Users with itil roles or incident manager don't have permission to close incidents. Incidents can be closed by the user who opened them or by the itil admin.


by Lavonda at May 05, 2022, 10:57 PM

Limited Time Offer

25%

Off

Get Premium CIS-ITSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Youlanda
10 months ago
Not sure about this... seems like anyone could close an incident.
upvoted 0 times
...
Tamie
10 months ago
I thought Itil Users had some closing rights too?
upvoted 0 times
...
Gary
11 months ago
Wait, can an Itil Admin also do that?
upvoted 0 times
...
Malinda
11 months ago
Yeah, I agree with that!
upvoted 0 times
...
Mari
11 months ago
I'm pretty sure only the Incident Manager can close incidents.
upvoted 0 times
...
Lynda
11 months ago
I feel like the Incident caller might have some say in the process, but I don't think they can actually close an incident.
upvoted 0 times
...
Avery
11 months ago
I remember practicing a question like this, and I think both the ITIL Admin and Incident Manager can close incidents.
upvoted 0 times
...
Katina
11 months ago
I think the Incident Manager definitely has the permission to close an incident, but I'm not sure about the second option.
upvoted 0 times
...
Sheldon
11 months ago
I’m a bit confused; I thought ITIL Users had some permissions too, but I can't recall if they can close incidents.
upvoted 0 times
...
Novella
11 months ago
Okay, I've got this. I'll use the `kubectl run` command to create the Pod, and then update the resource requests using `kubectl set resources`.
upvoted 0 times
...
Kayleigh
11 months ago
Okay, I've got this. The Functional View in Cisco Transport Controller is used to visualize the fiber interconnections between the different cards and nodes in the network. That means the correct answer has to be option C.
upvoted 0 times
...
Lashaunda
11 months ago
Alright, time to put my sequence knowledge to the test. I'll need to think through the implications of dropping the sequence and how that would affect the default value for the column.
upvoted 0 times
...
Tonette
12 months ago
I'm pretty sure this is about parsing and interacting with network traffic, so I'll go with option B.
upvoted 0 times
...
Iluminada
12 months ago
Hmm, I'm a bit unsure about this one. I know OSHA has strict timelines, but I can't quite recall the exact number of days. I'll have to think it through or maybe even take a guess.
upvoted 0 times
...

Save Cancel