New Year Sale 2026! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

ServiceNow CIS-ITSM Exam - Topic 5 Question 13 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 13
Topic #: 5
[All CIS-ITSM Questions]

Which of the following users has the permission to close an incident? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, E

Users with itil roles or incident manager don't have permission to close incidents. Incidents can be closed by the user who opened them or by the itil admin.


by Lavonda at May 05, 2022, 10:57 PM

Limited Time Offer

25%

Off

Get Premium CIS-ITSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Youlanda
4 months ago
Not sure about this... seems like anyone could close an incident.
upvoted 0 times
...
Tamie
4 months ago
I thought Itil Users had some closing rights too?
upvoted 0 times
...
Gary
5 months ago
Wait, can an Itil Admin also do that?
upvoted 0 times
...
Malinda
5 months ago
Yeah, I agree with that!
upvoted 0 times
...
Mari
5 months ago
I'm pretty sure only the Incident Manager can close incidents.
upvoted 0 times
...
Lynda
5 months ago
I feel like the Incident caller might have some say in the process, but I don't think they can actually close an incident.
upvoted 0 times
...
Avery
5 months ago
I remember practicing a question like this, and I think both the ITIL Admin and Incident Manager can close incidents.
upvoted 0 times
...
Katina
5 months ago
I think the Incident Manager definitely has the permission to close an incident, but I'm not sure about the second option.
upvoted 0 times
...
Sheldon
5 months ago
I’m a bit confused; I thought ITIL Users had some permissions too, but I can't recall if they can close incidents.
upvoted 0 times
...
Novella
5 months ago
Okay, I've got this. I'll use the `kubectl run` command to create the Pod, and then update the resource requests using `kubectl set resources`.
upvoted 0 times
...
Kayleigh
5 months ago
Okay, I've got this. The Functional View in Cisco Transport Controller is used to visualize the fiber interconnections between the different cards and nodes in the network. That means the correct answer has to be option C.
upvoted 0 times
...
Lashaunda
5 months ago
Alright, time to put my sequence knowledge to the test. I'll need to think through the implications of dropping the sequence and how that would affect the default value for the column.
upvoted 0 times
...
Tonette
6 months ago
I'm pretty sure this is about parsing and interacting with network traffic, so I'll go with option B.
upvoted 0 times
...
Iluminada
6 months ago
Hmm, I'm a bit unsure about this one. I know OSHA has strict timelines, but I can't quite recall the exact number of days. I'll have to think it through or maybe even take a guess.
upvoted 0 times
...

Save Cancel