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ServiceNow Exam CIS-ITSM Topic 5 Question 110 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 110
Topic #: 5
[All CIS-ITSM Questions]

What module do you use to change the setting for the time between incident Resolution and Closure?

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Suggested Answer: C

by Corrie at Apr 08, 2025, 04:57 PM

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Solange
4 months ago
I'm pretty sure the answer is hidden in the textbook, somewhere between the couch cushions and the cafeteria's mystery meat.
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Marg
2 months ago
D) System Settings
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Avery
2 months ago
C) Incident Properties
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Izetta
2 months ago
A) Resolution Properties
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Shawn
2 months ago
D) System Settings
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Claribel
2 months ago
C) Incident Properties
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Annelle
2 months ago
A) Resolution Properties
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Eun
4 months ago
Hmm, I see your point. Let's discuss it further.
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Selma
4 months ago
E. Incident Settings? Sounds like something a kindergartener would come up with. Come on, people, let's get serious here.
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Lashon
4 months ago
D. System Settings? What is this, amateur hour? C is clearly the way to go.
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Aron
4 months ago
I disagree, I believe it is A) Resolution Properties.
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Eun
4 months ago
I think the answer is C) Incident Properties.
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Teddy
4 months ago
I always get these time-related settings mixed up. Glad someone else figured it out!
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Arthur
2 months ago
No problem! It can be confusing, but once you know where to find it, it's easy to adjust.
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Twana
2 months ago
Oh, I see. Thanks for clarifying that! I'll remember that for next time.
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Sharen
2 months ago
It's actually ITSM Properties where you can change the setting for the time between incident Resolution and Closure.
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Luz
3 months ago
I always get these time-related settings mixed up. Glad someone else figured it out!
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Sylvie
3 months ago
D) System Settings
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Gussie
3 months ago
C) Incident Properties
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Kimberely
3 months ago
B) ITSM Properties
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Carmen
4 months ago
I always get these time-related settings mixed up. Glad someone else figured it out!
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Mabelle
4 months ago
Option C is the correct answer. Incident Properties is where you can change the time between incident Resolution and Closure.
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