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What module do you use to change the setting for the time between incident Resolution and Closure?
Suggested Answer: C
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36 comments · newest first
BL
Blythe
10 months ago
I agree, Resolution Properties is the right one!
TU
Tu
10 months ago
No way, it's ITSM Properties for sure.
FL
Floyd
11 months ago
I thought it was Incident Properties?
LE
Leigha
11 months ago
Wait, are you all sure about that?
WI
Wilda
11 months ago
It's definitely Resolution Properties!
IS
Isabelle
11 months ago
I thought it was Resolution Properties, but now I'm second-guessing myself after reviewing the options.
GE
Gennie
11 months ago
I feel like it could also be in System Settings, but I can't recall the specifics.
TI
Tien
12 months ago
I remember practicing a similar question, and I think ITSM Properties was mentioned as the right choice for settings like this.
TE
Tesha
12 months ago
I think it might be the Incident Properties module, but I'm not entirely sure.
DA
Dalene
1 year ago
I think the answer is Incident Properties. That module controls all the core incident management configurations, including the resolution and closure timeline. I'm fairly confident that's the right choice here.
BO
Bobbye
1 year ago
I'm drawing a blank on this one. Is it in the System Settings or the ITSM Properties? I can't quite remember where that specific setting is configured. I'll have to make an educated guess.
PA
Paris
1 year ago
Okay, I've got this. The time between incident resolution and closure is definitely set in the Incident Properties module. That's where all the key incident management settings are located.
NO
Novella
1 year ago
Hmm, I'm a bit unsure about this one. I know there are different ITSM properties and settings, but I'm not sure which specific module would control the time between resolution and closure. I'll have to review my notes.
SH
Sheridan
1 year ago
This seems like a straightforward question about ITSM settings. I'll need to think carefully about the different modules that could control incident resolution and closure.
SO
Solange
2 years ago
I'm pretty sure the answer is hidden in the textbook, somewhere between the couch cushions and the cafeteria's mystery meat.
MA
Marg
1 year ago
D) System Settings
AV
Avery
1 year ago
C) Incident Properties
IZ
Izetta
1 year ago
A) Resolution Properties
SH
Shawn
1 year ago
D) System Settings
CL
Claribel
1 year ago
C) Incident Properties
AN
Annelle
1 year ago
A) Resolution Properties
EU
Eun
2 years ago
Hmm, I see your point. Let's discuss it further.
SE
Selma
2 years ago
E. Incident Settings? Sounds like something a kindergartener would come up with. Come on, people, let's get serious here.
LA
Lashon
2 years ago
D. System Settings? What is this, amateur hour? C is clearly the way to go.
AR
Aron
2 years ago
I disagree, I believe it is A) Resolution Properties.
EU
Eun
2 years ago
I think the answer is C) Incident Properties.
TE
Teddy
2 years ago
I always get these time-related settings mixed up. Glad someone else figured it out!
AR
Arthur
1 year ago
No problem! It can be confusing, but once you know where to find it, it's easy to adjust.
TW
Twana
1 year ago
Oh, I see. Thanks for clarifying that! I'll remember that for next time.
SH
Sharen
1 year ago
It's actually ITSM Properties where you can change the setting for the time between incident Resolution and Closure.
LU
Luz
1 year ago
I always get these time-related settings mixed up. Glad someone else figured it out!
SY
Sylvie
1 year ago
D) System Settings
GU
Gussie
1 year ago
C) Incident Properties
KI
Kimberely
2 years ago
B) ITSM Properties
CA
Carmen
2 years ago
I always get these time-related settings mixed up. Glad someone else figured it out!
MA
Mabelle
2 years ago
Option C is the correct answer. Incident Properties is where you can change the time between incident Resolution and Closure.