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ServiceNow CIS-ITSM Exam - Topic 5 Question 109 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 109
Topic #: 5
[All CIS-ITSM Questions]

Which Service Portfolio Management phase does a service belong to when it is in operational state?

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Suggested Answer: A

by Ludivina at Mar 23, 2025, 08:25 PM

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Evan
4 months ago
Surprised that some think it's Catalog, seems off!
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Paulene
4 months ago
Wait, isn't it supposed to be in the Catalog too?
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Belen
4 months ago
I agree, Active is the right choice!
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Shala
5 months ago
It's definitely in the Active phase.
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Youlanda
5 months ago
Nope, it's not Retired yet, so Active makes sense.
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Sherita
5 months ago
I might be mixing things up, but I thought Retired was for services that are no longer in use. Active seems like the best choice here.
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Aretha
5 months ago
I feel like the Pipeline phase is for services that are still being developed, so that can't be right.
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Marisha
6 months ago
I remember a practice question about service states, and I think the Catalog phase is more about what services are available, not operational ones.
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Arthur
6 months ago
I think the service would be in the Active phase since it's operational, but I'm not completely sure.
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Valentin
6 months ago
I've got a good feeling about A - Active. That makes the most sense to me for a service that's in an operational state.
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Dorsey
6 months ago
I'm a bit confused on this one. I know the phases, but I'm not 100% sure which one corresponds to operational services. I'll have to think it through carefully.
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Malinda
6 months ago
Okay, let me think this through. If the service is in an operational state, that means it's currently being used, so it would be in the Active phase. I'm going with A.
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Jimmie
7 months ago
Hmm, I'm not totally sure about this one. I know the Service Portfolio Management phases, but I'm having trouble remembering which one is for operational services.
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Ashley
7 months ago
This one seems pretty straightforward. I'm pretty confident the answer is A - Active.
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Kristian
1 year ago
Ah, the age-old question of which service portfolio phase a service in operational state belongs to. I'll have to go with A) Active on this one. It's the obvious choice, unless you're feeling particularly 'retired' today.
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Doyle
10 months ago
Active it is then. We all seem to be on the same page with this one.
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Anastacia
10 months ago
I would also go with A) Active. It just fits the description perfectly.
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Ricki
11 months ago
I agree, Active seems like the right choice for a service in operational state.
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Tomoko
12 months ago
I think it belongs to A) Active as well. It makes the most sense.
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Iesha
1 year ago
This is a tricky one, but I'm gonna go with A) Active. I mean, it's not like the service is retired or in the pipeline, so it's gotta be active.
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Yuonne
1 year ago
Definitely A) Active. Once a service is up and running, it's considered active, right? That's the whole point of Service Portfolio Management.
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Robt
11 months ago
That's right, once a service is up and running, it belongs to the Active phase in Service Portfolio Management.
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Lucy
12 months ago
Yes, you're correct. A service is in the Active phase when it is operational.
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Ariel
1 year ago
Hmm, I'm not sure about this one. I was thinking it might be C) Catalog, since that's where active services are listed, but A) Active seems more logical.
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Matthew
1 year ago
I think the answer is A) Active. It makes sense that a service in operational state would be considered active.
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Sena
1 year ago
I think the answer is D) Pipeline, because services in operation are part of the service pipeline for future enhancements.
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Dolores
1 year ago
I'm not sure, but I think it could also be C) Catalog, as services in operation are usually listed in the service catalog.
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Celestina
1 year ago
I agree with Nell, because when a service is operational, it is active.
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Nell
1 year ago
I think the answer is A) Active.
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