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ServiceNow Exam CIS-ITSM Topic 5 Question 109 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 109
Topic #: 5
[All CIS-ITSM Questions]

Which Service Portfolio Management phase does a service belong to when it is in operational state?

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Suggested Answer: A

by Ludivina at Mar 23, 2025, 08:25 PM

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Kristian
4 months ago
Ah, the age-old question of which service portfolio phase a service in operational state belongs to. I'll have to go with A) Active on this one. It's the obvious choice, unless you're feeling particularly 'retired' today.
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Doyle
2 months ago
Active it is then. We all seem to be on the same page with this one.
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Anastacia
2 months ago
I would also go with A) Active. It just fits the description perfectly.
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Ricki
2 months ago
I agree, Active seems like the right choice for a service in operational state.
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Tomoko
3 months ago
I think it belongs to A) Active as well. It makes the most sense.
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Iesha
4 months ago
This is a tricky one, but I'm gonna go with A) Active. I mean, it's not like the service is retired or in the pipeline, so it's gotta be active.
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Yuonne
4 months ago
Definitely A) Active. Once a service is up and running, it's considered active, right? That's the whole point of Service Portfolio Management.
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Robt
3 months ago
That's right, once a service is up and running, it belongs to the Active phase in Service Portfolio Management.
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Lucy
3 months ago
Yes, you're correct. A service is in the Active phase when it is operational.
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Ariel
4 months ago
Hmm, I'm not sure about this one. I was thinking it might be C) Catalog, since that's where active services are listed, but A) Active seems more logical.
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Matthew
4 months ago
I think the answer is A) Active. It makes sense that a service in operational state would be considered active.
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Sena
4 months ago
I think the answer is D) Pipeline, because services in operation are part of the service pipeline for future enhancements.
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Dolores
4 months ago
I'm not sure, but I think it could also be C) Catalog, as services in operation are usually listed in the service catalog.
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Celestina
4 months ago
I agree with Nell, because when a service is operational, it is active.
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Nell
5 months ago
I think the answer is A) Active.
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