ServiceNow Exam CIS-ITSM Topic 5 Question 109 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 109
Topic #: 5

[All CIS-ITSM Questions]

Which Service Portfolio Management phase does a service belong to when it is in operational state?

AActive

BRetired

CCatalog

DPipeline

Show Suggested Answer

Suggested Answer: A

by Ludivina at Mar 23, 2025, 08:25 PM

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Kristian

1 months ago

Ah, the age-old question of which service portfolio phase a service in operational state belongs to. I'll have to go with A) Active on this one. It's the obvious choice, unless you're feeling particularly 'retired' today.

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Tomoko

23 days ago

I think it belongs to A) Active as well. It makes the most sense.

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Iesha

1 months ago

This is a tricky one, but I'm gonna go with A) Active. I mean, it's not like the service is retired or in the pipeline, so it's gotta be active.

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Yuonne

1 months ago

Definitely A) Active. Once a service is up and running, it's considered active, right? That's the whole point of Service Portfolio Management.

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Robt

19 days ago

That's right, once a service is up and running, it belongs to the Active phase in Service Portfolio Management.

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Lucy

1 months ago

Yes, you're correct. A service is in the Active phase when it is operational.

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Ariel

2 months ago

Hmm, I'm not sure about this one. I was thinking it might be C) Catalog, since that's where active services are listed, but A) Active seems more logical.

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