ServiceNow Exam CIS-ITSM Topic 5 Question 109 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 109
Topic #: 5

[All CIS-ITSM Questions]

Which Service Portfolio Management phase does a service belong to when it is in operational state?

AActive

BRetired

CCatalog

DPipeline

Show Suggested Answer

Suggested Answer: A

by Ludivina at Mar 23, 2025, 08:25 PM

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Ariel

2 days ago

Hmm, I'm not sure about this one. I was thinking it might be C) Catalog, since that's where active services are listed, but A) Active seems more logical.

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Matthew

3 days ago

I think the answer is A) Active. It makes sense that a service in operational state would be considered active.

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Sena

10 days ago

I think the answer is D) Pipeline, because services in operation are part of the service pipeline for future enhancements.

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Dolores

13 days ago

I'm not sure, but I think it could also be C) Catalog, as services in operation are usually listed in the service catalog.

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Celestina

14 days ago

I agree with Nell, because when a service is operational, it is active.

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Nell

28 days ago

I think the answer is A) Active.

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