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ServiceNow CIS-ITSM Exam - Topic 4 Question 96 Discussion

Posted by Mari on Sep 08, 2024 at 09:02 AM

As of Quebec. Problem task records will move automatically from one state, to another state, provided the required fields are filled. What are those states?

Suggested Answer: A, D

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32 comments · newest first
LA
Lavonne 11 months ago
I can see how New to Assess makes sense!
ME
Melissia 11 months ago
Draft to Assess is also a possibility.
LU
Lucille 11 months ago
Wait, are we sure about that? Sounds off.
RE
Rebecka 12 months ago
Definitely agree with that!
HE
Hershel 12 months ago
I think it's New to Assess.
CA
Carmela 1 year ago
I’m pretty confident that "On Hold to Work in Progress" is not one of the automatic transitions, but I can't remember the exact rules.
ST
Stephaine 1 year ago
I feel like "Draft to Assess" could be one of the transitions, but I might be mixing it up with another question we did.
SA
Santos 1 year ago
I remember practicing a question about moving from "New to Assess," but I can't recall if that's the only one.
JA
Jamal 1 year ago
I think the states are related to the workflow, but I'm not entirely sure which ones transition automatically.
BO
Boris 1 year ago
This is a tricky one, but I think I can work it out. I'll make sure to read the question and options carefully before selecting my answer.
ER
Ernest 1 year ago
I've got a good strategy for this - I'll eliminate the options that don't make sense first, then choose the one that best fits the description in the question.
LA
Latrice 1 year ago
Okay, let me think this through step-by-step. The question is asking about the states that problem task records will automatically move between, so I need to identify the correct sequence of states from the options provided.
ZI
Zita 1 year ago
Hmm, I'm a bit confused by the wording of this question. I'll need to re-read it a few times to make sure I understand what it's asking.
OL
Olga 1 year ago
This question seems straightforward, I think I can figure out the correct answer by carefully reading the options.
NI
Nicholle 1 year ago
Hmm, this is a tricky one. I'm not sure if creating a SharePoint item or a Teams notification would really speed things up. Maybe the Power Apps dashboard or the Logic App to Azure Blob storage could be more effective.
TI
Timmy 1 year ago
This question is as clear as mud. I'm just gonna close my eyes and point to an answer. Eeny, meeny, miny, moe...
DU
Dulce 1 year ago
↳ replying to Timmy
I think it could also be D) On Hold to Work in Progress.
VI
Vincenza 1 year ago
↳ replying to Timmy
I'm not sure, maybe it's C) Draft to Assess?
KE
Kenneth 1 year ago
↳ replying to Timmy
No, I believe it's B) Assess to Work in Progress.
KE
Keneth 1 year ago
↳ replying to Timmy
I think it's A) Work in Progress to Closed.
MA
Marget 1 year ago
Hmm, this is a tough one. I'm gonna have to go with E) New to Assess. That seems like the most logical progression, right? Though I'm a bit worried that 'New' isn't even an option here. Am I missing something?
AS
Ashton 1 year ago
I'm going with C) Draft to Assess. It just feels right, you know? Though I gotta say, these options are making my head spin. Time for a coffee break!
AN
Annamae 1 year ago
Wait, wait, wait. I'm pretty sure the correct answer is D) On Hold to Work in Progress. Why would the records move from 'Assess' to 'Work in Progress'? That doesn't make sense to me.
ME
Merri 1 year ago
↳ replying to Annamae
Actually, I agree with the original comment. D) On Hold to Work in Progress seems to be the correct answer.
WI
Willodean 1 year ago
↳ replying to Annamae
No, I believe it's B) Assess to Work in Progress.
DE
Delmy 1 year ago
↳ replying to Annamae
I think the correct answer is A) Work in Progress to Closed.
BE
Benedict 2 years ago
Hmm, this question seems straightforward. I think the correct answer is B) Assess to Work in Progress. Seems logical that the problem task records would move from the 'Assess' state to the 'Work in Progress' state.
FI
Filiberto 1 year ago
↳ replying to Benedict
I think it could also be D) On Hold to Work in Progress, depending on the situation.
MA
Maryann 2 years ago
↳ replying to Benedict
I agree, B) Assess to Work in Progress makes sense.
YV
Yvonne 2 years ago
That makes sense. So the records move automatically based on the progress of the task.
AL
Alexia 2 years ago
I believe it's C) Draft to Assess and E) New to Assess as well.
YV
Yvonne 2 years ago
I think the states are A) Work in Progress to Closed and B) Assess to Work in Progress.
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