New Year Sale 2026! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

ServiceNow CIS-ITSM Exam - Topic 4 Question 96 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 96
Topic #: 4
[All CIS-ITSM Questions]

As of Quebec. Problem task records will move automatically from one state, to another state, provided the required fields are filled. What are those states?

Show Suggested Answer Hide Answer
Suggested Answer: A, D

Contribute your Thoughts:

0/2000 characters
Lavonne
3 months ago
I can see how New to Assess makes sense!
upvoted 0 times
...
Melissia
4 months ago
Draft to Assess is also a possibility.
upvoted 0 times
...
Lucille
4 months ago
Wait, are we sure about that? Sounds off.
upvoted 0 times
...
Rebecka
4 months ago
Definitely agree with that!
upvoted 0 times
...
Hershel
4 months ago
I think it's New to Assess.
upvoted 0 times
...
Carmela
5 months ago
I’m pretty confident that "On Hold to Work in Progress" is not one of the automatic transitions, but I can't remember the exact rules.
upvoted 0 times
...
Stephaine
5 months ago
I feel like "Draft to Assess" could be one of the transitions, but I might be mixing it up with another question we did.
upvoted 0 times
...
Santos
5 months ago
I remember practicing a question about moving from "New to Assess," but I can't recall if that's the only one.
upvoted 0 times
...
Jamal
5 months ago
I think the states are related to the workflow, but I'm not entirely sure which ones transition automatically.
upvoted 0 times
...
Boris
5 months ago
This is a tricky one, but I think I can work it out. I'll make sure to read the question and options carefully before selecting my answer.
upvoted 0 times
...
Ernest
5 months ago
I've got a good strategy for this - I'll eliminate the options that don't make sense first, then choose the one that best fits the description in the question.
upvoted 0 times
...
Latrice
5 months ago
Okay, let me think this through step-by-step. The question is asking about the states that problem task records will automatically move between, so I need to identify the correct sequence of states from the options provided.
upvoted 0 times
...
Zita
5 months ago
Hmm, I'm a bit confused by the wording of this question. I'll need to re-read it a few times to make sure I understand what it's asking.
upvoted 0 times
...
Olga
5 months ago
This question seems straightforward, I think I can figure out the correct answer by carefully reading the options.
upvoted 0 times
...
Nicholle
5 months ago
Hmm, this is a tricky one. I'm not sure if creating a SharePoint item or a Teams notification would really speed things up. Maybe the Power Apps dashboard or the Logic App to Azure Blob storage could be more effective.
upvoted 0 times
...
Timmy
10 months ago
This question is as clear as mud. I'm just gonna close my eyes and point to an answer. Eeny, meeny, miny, moe...
upvoted 0 times
Dulce
8 months ago
I think it could also be D) On Hold to Work in Progress.
upvoted 0 times
...
Vincenza
8 months ago
I'm not sure, maybe it's C) Draft to Assess?
upvoted 0 times
...
Kenneth
9 months ago
No, I believe it's B) Assess to Work in Progress.
upvoted 0 times
...
Keneth
9 months ago
I think it's A) Work in Progress to Closed.
upvoted 0 times
...
...
Marget
10 months ago
Hmm, this is a tough one. I'm gonna have to go with E) New to Assess. That seems like the most logical progression, right? Though I'm a bit worried that 'New' isn't even an option here. Am I missing something?
upvoted 0 times
...
Ashton
10 months ago
I'm going with C) Draft to Assess. It just feels right, you know? Though I gotta say, these options are making my head spin. Time for a coffee break!
upvoted 0 times
...
Annamae
10 months ago
Wait, wait, wait. I'm pretty sure the correct answer is D) On Hold to Work in Progress. Why would the records move from 'Assess' to 'Work in Progress'? That doesn't make sense to me.
upvoted 0 times
Merri
9 months ago
Actually, I agree with the original comment. D) On Hold to Work in Progress seems to be the correct answer.
upvoted 0 times
...
Willodean
9 months ago
No, I believe it's B) Assess to Work in Progress.
upvoted 0 times
...
Delmy
9 months ago
I think the correct answer is A) Work in Progress to Closed.
upvoted 0 times
...
...
Benedict
11 months ago
Hmm, this question seems straightforward. I think the correct answer is B) Assess to Work in Progress. Seems logical that the problem task records would move from the 'Assess' state to the 'Work in Progress' state.
upvoted 0 times
Filiberto
10 months ago
I think it could also be D) On Hold to Work in Progress, depending on the situation.
upvoted 0 times
...
Maryann
10 months ago
I agree, B) Assess to Work in Progress makes sense.
upvoted 0 times
...
...
Yvonne
11 months ago
That makes sense. So the records move automatically based on the progress of the task.
upvoted 0 times
...
Alexia
11 months ago
I believe it's C) Draft to Assess and E) New to Assess as well.
upvoted 0 times
...
Yvonne
11 months ago
I think the states are A) Work in Progress to Closed and B) Assess to Work in Progress.
upvoted 0 times
...

Save Cancel