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ServiceNow CIS-ITSM Exam - Topic 4 Question 78 Discussion

Posted by Skye on Dec 10, 2023 at 02:57 PM

Users with which role can Communicate a workaround or fix? (Choose two.)

Suggested Answer: B, D

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16 comments · newest first
ST
Stephaine 11 months ago
I agree, B and D are the ones!
JA
Janessa 11 months ago
Wait, can problem_task_analyst really communicate fixes?
WI
William 12 months ago
B is right for sure, but D seems off.
JE
Jeff 12 months ago
I thought it was A and C?
KA
Katie 12 months ago
Definitely B and D! Those roles handle fixes.
EL
Eladia 1 year ago
I feel like problem_admin is a strong candidate for this question, but I can't recall if it was explicitly stated in the materials.
TA
Taryn 1 year ago
I'm a bit confused; I thought problem_task_analyst could also communicate fixes, but now I'm not so certain.
CO
Colette 1 year ago
I remember practicing a question similar to this, and I think itil_admin was definitely one of the roles mentioned.
CH
Charlene 1 year ago
I think the problem_coordinator might be one of the roles that can communicate a workaround, but I'm not sure about the second one.
EZ
Ezekiel 1 year ago
Okay, I've got a strategy for this. I'll eliminate the roles that clearly can't communicate workarounds, then choose the two that seem most likely.
RE
Reena 1 year ago
Hmm, I'm a bit unsure about this one. I need to carefully read through the options and think about the responsibilities of each role.
CR
Crista 1 year ago
This one seems straightforward. I'll focus on the roles that can communicate workarounds or fixes.
MA
Margot 1 year ago
I'm confident I know the answer to this one. The roles that can communicate workarounds or fixes are the problem_coordinator and problem_admin.
JE
Jess 1 year ago
Okay, the key information here is the 40% up threshold and the current 30M reserved bandwidth. I think I can figure this out.
BR
Brandee 1 year ago
This question is testing our knowledge of DRM features, which I'm not the strongest on. But I'll do my best to analyze the options and pick the one that seems to best describe the advantages of the Import DRM feature.
VE
Veronika 1 year ago
Okay, let's see. The account numbers are always the same format, so CHAR would work to ensure the full length is preserved. But I'm also wondering if something like VARCHAR might be a better option, since it could potentially save a bit of space. I'll have to weigh the pros and cons of each.
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