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ServiceNow CIS-ITSM Exam - Topic 4 Question 78 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 78
Topic #: 4
[All CIS-ITSM Questions]

Users with which role can Communicate a workaround or fix? (Choose two.)

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Suggested Answer: B, D

by Skye at Dec 10, 2023, 02:57 PM

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Stephaine
4 months ago
I agree, B and D are the ones!
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Janessa
4 months ago
Wait, can problem_task_analyst really communicate fixes?
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William
4 months ago
B is right for sure, but D seems off.
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Jeff
4 months ago
I thought it was A and C?
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Katie
4 months ago
Definitely B and D! Those roles handle fixes.
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Eladia
5 months ago
I feel like problem_admin is a strong candidate for this question, but I can't recall if it was explicitly stated in the materials.
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Taryn
5 months ago
I'm a bit confused; I thought problem_task_analyst could also communicate fixes, but now I'm not so certain.
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Colette
5 months ago
I remember practicing a question similar to this, and I think itil_admin was definitely one of the roles mentioned.
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Charlene
5 months ago
I think the problem_coordinator might be one of the roles that can communicate a workaround, but I'm not sure about the second one.
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Ezekiel
5 months ago
Okay, I've got a strategy for this. I'll eliminate the roles that clearly can't communicate workarounds, then choose the two that seem most likely.
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Reena
5 months ago
Hmm, I'm a bit unsure about this one. I need to carefully read through the options and think about the responsibilities of each role.
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Crista
5 months ago
This one seems straightforward. I'll focus on the roles that can communicate workarounds or fixes.
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Margot
5 months ago
I'm confident I know the answer to this one. The roles that can communicate workarounds or fixes are the problem_coordinator and problem_admin.
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Jess
5 months ago
Okay, the key information here is the 40% up threshold and the current 30M reserved bandwidth. I think I can figure this out.
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Brandee
5 months ago
This question is testing our knowledge of DRM features, which I'm not the strongest on. But I'll do my best to analyze the options and pick the one that seems to best describe the advantages of the Import DRM feature.
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Veronika
6 months ago
Okay, let's see. The account numbers are always the same format, so CHAR would work to ensure the full length is preserved. But I'm also wondering if something like VARCHAR might be a better option, since it could potentially save a bit of space. I'll have to weigh the pros and cons of each.
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