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ServiceNow CIS-ITSM Exam - Topic 4 Question 78 Discussion

Users with which role can Communicate a workaround or fix? (Choose two.)
B) problem_coordinator and D) problem_admin
A) itil_admin
C) problem_task_analyst

ServiceNow CIS-ITSM Exam - Topic 4 Question 78 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 78
Topic #: 4
[All CIS-ITSM Questions]

Users with which role can Communicate a workaround or fix? (Choose two.)

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Suggested Answer: B, D

by Skye at Dec 10, 2023, 02:57 PM

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Stephaine
10 months ago
I agree, B and D are the ones!
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Janessa
10 months ago
Wait, can problem_task_analyst really communicate fixes?
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William
10 months ago
B is right for sure, but D seems off.
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Jeff
10 months ago
I thought it was A and C?
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Katie
10 months ago
Definitely B and D! Those roles handle fixes.
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Eladia
11 months ago
I feel like problem_admin is a strong candidate for this question, but I can't recall if it was explicitly stated in the materials.
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Taryn
11 months ago
I'm a bit confused; I thought problem_task_analyst could also communicate fixes, but now I'm not so certain.
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Colette
11 months ago
I remember practicing a question similar to this, and I think itil_admin was definitely one of the roles mentioned.
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Charlene
11 months ago
I think the problem_coordinator might be one of the roles that can communicate a workaround, but I'm not sure about the second one.
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Ezekiel
11 months ago
Okay, I've got a strategy for this. I'll eliminate the roles that clearly can't communicate workarounds, then choose the two that seem most likely.
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Reena
11 months ago
Hmm, I'm a bit unsure about this one. I need to carefully read through the options and think about the responsibilities of each role.
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Crista
11 months ago
This one seems straightforward. I'll focus on the roles that can communicate workarounds or fixes.
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Margot
11 months ago
I'm confident I know the answer to this one. The roles that can communicate workarounds or fixes are the problem_coordinator and problem_admin.
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Jess
11 months ago
Okay, the key information here is the 40% up threshold and the current 30M reserved bandwidth. I think I can figure this out.
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Brandee
11 months ago
This question is testing our knowledge of DRM features, which I'm not the strongest on. But I'll do my best to analyze the options and pick the one that seems to best describe the advantages of the Import DRM feature.
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Veronika
12 months ago
Okay, let's see. The account numbers are always the same format, so CHAR would work to ensure the full length is preserved. But I'm also wondering if something like VARCHAR might be a better option, since it could potentially save a bit of space. I'll have to weigh the pros and cons of each.
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