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ServiceNow Exam CIS-ITSM Topic 4 Question 65 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 65
Topic #: 4
[All CIS-ITSM Questions]

When using Inbound Email Actions, what happens if an email is received which has no watermark or reference number?

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Suggested Answer: C

by Raymon at Feb 04, 2023, 02:17 PM

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Delmy
3 months ago
I was hoping for a trick question, but D is definitely the way to go. Ain't nobody got time for unidentified emails messing up the workflow!
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Jackie
3 months ago
D all the way, baby! Don't want any of those pesky 'no watermark' emails causing a ruckus in the system. Reject and move on, that's my motto.
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Veronique
2 months ago
I prefer option B, creating a new incident from the message could be more efficient in handling those emails without watermarks.
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Malcolm
3 months ago
I think option A could also be a good choice, creating a new case from the message could help track those emails without reference numbers.
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Yolande
3 months ago
I agree, option D seems like the best way to handle those emails without reference numbers.
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Lynelle
4 months ago
Hmm, I was leaning towards C, but D makes the most sense. Gotta keep that security tight, you know? Can't have random emails slipping through the cracks.
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Sonia
2 months ago
Definitely, better to be safe than sorry. D is the most secure option.
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Goldie
2 months ago
Yeah, we can't risk any unauthorized emails getting through. D is the way to go.
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Tiffiny
2 months ago
I agree, D seems like the safest choice to handle emails without a watermark.
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Sherell
2 months ago
I think D is the correct option. It's important to maintain security.
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Dean
2 months ago
Definitely, better safe than sorry when it comes to email security.
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Glendora
2 months ago
Yeah, we can't risk any unauthorized emails causing issues.
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Mabel
2 months ago
Agreed, D seems like the safest choice to maintain security.
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Eloisa
3 months ago
I think D is the correct option. We need to make sure only authorized emails get through.
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Carey
4 months ago
Option A sounds tempting, but I think D is the right choice here. Don't want to risk creating a new case or incident without proper identification.
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Rolland
4 months ago
I'm pretty sure the correct answer is D. Rejecting the email and sending an auto-reply is the safest way to handle an email with no watermark or reference number.
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An
4 months ago
I think a new interaction is created from the message because it allows for more flexibility in handling the email.
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Angelica
4 months ago
I disagree, I believe a new incident is created from the message instead.
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Miesha
4 months ago
I think if there's no watermark or reference number, a new case is created from the message.
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