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ServiceNow CIS-ITSM Exam - Topic 4 Question 47 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 47
Topic #: 4
[All CIS-ITSM Questions]

Which plugin should be activated to enable Article Versioning in Knowledge Management?

Show Suggested Answer Hide Answer
Suggested Answer: C

The Knowledge Management Advanced Installer is available to be enabled by system administrators. It is available since Jakarta release.


by Kiley at May 04, 2022, 07:03 AM

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Diane
4 months ago
None of these sound right to me. Are we sure about this?
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Mila
4 months ago
100% agree with B! That's the one!
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Judy
5 months ago
Wait, are you sure? I thought versioning was part of the advanced features.
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Christoper
5 months ago
I thought it was A, but B makes more sense.
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Elvis
5 months ago
It's definitely B, Knowledge Management Versioning.
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Roy
5 months ago
I’m leaning towards option B, but I could be mixing it up with another topic we covered. It’s hard to keep track!
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Serina
5 months ago
I feel like I saw a similar question in our practice tests, and it was definitely about activating a specific plugin. Maybe it's the Advanced Features one?
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Zona
5 months ago
I think it's the Knowledge Management Versioning plugin, but I'm not entirely sure. I remember something about versioning being a specific feature.
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Theola
5 months ago
I’m confused. I thought versioning was part of the Advanced Installer, but that doesn’t sound right now.
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Audrie
5 months ago
Hmm, I'm a bit unsure about this one. The diagram doesn't seem to clearly indicate the router levels, so I'll need to think through the options carefully to figure out the right answer.
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Rene
5 months ago
I'm leaning towards option A. The question asks what defines service quality, and that answer talks about a series of assessable activities between the provider and customer, which feels like the right direction.
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Jeanice
5 months ago
I'm leaning towards D because reliance on management's representations can be inherently understood without direct communication.
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Shannan
6 months ago
Hmm, I'm a bit unsure about this one. Should we be including technical details to support the IT issues, or is that not necessary? I'm torn between options B and C.
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