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ServiceNow CIS-ITSM Exam - Topic 4 Question 47 Discussion

Posted by Kiley on May 04, 2022 at 07:03 AM

Which plugin should be activated to enable Article Versioning in Knowledge Management?

Suggested Answer: C

The Knowledge Management Advanced Installer is available to be enabled by system administrators. It is available since Jakarta release.


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13 comments · newest first
DI
Diane 12 months ago
None of these sound right to me. Are we sure about this?
MI
Mila 12 months ago
100% agree with B! That's the one!
JU
Judy 1 year ago
Wait, are you sure? I thought versioning was part of the advanced features.
CH
Christoper 1 year ago
I thought it was A, but B makes more sense.
EL
Elvis 1 year ago
It's definitely B, Knowledge Management Versioning.
RO
Roy 1 year ago
I’m leaning towards option B, but I could be mixing it up with another topic we covered. It’s hard to keep track!
SE
Serina 1 year ago
I feel like I saw a similar question in our practice tests, and it was definitely about activating a specific plugin. Maybe it's the Advanced Features one?
ZO
Zona 1 year ago
I think it's the Knowledge Management Versioning plugin, but I'm not entirely sure. I remember something about versioning being a specific feature.
TH
Theola 1 year ago
I’m confused. I thought versioning was part of the Advanced Installer, but that doesn’t sound right now.
AU
Audrie 1 year ago
Hmm, I'm a bit unsure about this one. The diagram doesn't seem to clearly indicate the router levels, so I'll need to think through the options carefully to figure out the right answer.
RE
Rene 1 year ago
I'm leaning towards option A. The question asks what defines service quality, and that answer talks about a series of assessable activities between the provider and customer, which feels like the right direction.
JE
Jeanice 1 year ago
I'm leaning towards D because reliance on management's representations can be inherently understood without direct communication.
SH
Shannan 1 year ago
Hmm, I'm a bit unsure about this one. Should we be including technical details to support the IT issues, or is that not necessary? I'm torn between options B and C.
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