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ServiceNow CIS-ITSM Exam - Topic 4 Question 23 Discussion

How to configure the fields to be copied from the original incident when an incident is copied?
A) Modify the incident property 'com.snc.incident.copy.attributes'
B) Modify the incident property 'com.snc.incident.copy.columns'
C) There's a predefined set of fields to be copied and they cannot be changed
D) Modify the incident property 'com.snc.incident.copy.fields'

ServiceNow CIS-ITSM Exam - Topic 4 Question 23 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 23
Topic #: 4
[All CIS-ITSM Questions]

How to configure the fields to be copied from the original incident when an incident is copied?

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Suggested Answer: A

by Sylvia at May 07, 2022, 05:53 AM

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Malika
10 months ago
I've always used D, seems like the right choice.
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Eden
10 months ago
Definitely option B, that's what I remember!
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Zena
11 months ago
Wait, are there really predefined fields that can't be changed?
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Melodie
11 months ago
I disagree, I believe it's option A.
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Douglass
11 months ago
I think it's option D for sure.
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Lashandra
11 months ago
I feel like there might be a predefined set of fields that can't be changed, but I can't recall the specifics.
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Sue
11 months ago
I remember practicing a similar question, and I think the correct property is 'com.snc.incident.copy.fields'.
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Gregoria
11 months ago
I think we need to modify the property for copying fields, but I'm not sure if it's 'com.snc.incident.copy.attributes' or 'com.snc.incident.copy.fields'.
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Elbert
11 months ago
I thought it was 'com.snc.incident.copy.columns', but now I'm second-guessing myself after reviewing the options.
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Lovetta
11 months ago
The key difference is that mobile apps need to be optimized for smaller screens and touch interfaces, unlike traditional desktop software. I'm confident I can identify the right answer.
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Delmy
12 months ago
This seems like a good opportunity to demonstrate my understanding of the different data processing activities. I'm feeling confident about this one.
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Shawnee
12 months ago
Enabling Export Route Control Subnet and disabling Aggregate Shared Routes seems like the right approach to me. The question is specifically asking about advertising routes out another L3Out.
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