ServiceNow Exam CIS-ITSM Topic 3 Question 75 Discussion

Actual exam question for ServiceNow's Certified Implementation Specialist - IT Service Management exam

Question #: 75
Topic #: 3

In Change Management, what is the purpose of the Risk Assessment Survey?

ADetermine the Risk of the Change based on user responses to a Risk Assessment

BDetermine the Risk of the Change based on Risk Conditions

CSurvey CAB members to collectively assess Risk of each Change reviewed

DAutomatically survey the environment to analyze the continuity of services to assess Risk

Show Suggested Answer

Suggested Answer: A

Risk Assessments leverage Survey functionality to allow users to answer questions regarding a Change to better assess

risk. Conditions are set for each Assessment master to determine which survey should be used. Questions are defined

and associated response choices are given scores. The sum of all response scores is matched against Risk Assessment

Thresholds to determine risk.

by Lashandra at Oct 04, 2023, 07:44 AM

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