ServiceNow CIS-ITSM Exam - Topic 3 Question 18 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 18
Topic #: 3

Which of the following properties is used to decide which knowledge base will be used to create known error articles for problems?

Aknowledgebase.known_error_article

Bproblem.knowledge.known_error_article

Cproblem.knowledgebase.known_error_article

Dproblem.known_error_article

Show Suggested Answer

Suggested Answer: C

by Trinidad at May 08, 2022, 04:54 PM

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Zona

4 months ago

C makes the most sense to me!

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Josephine

4 months ago

Wait, is D even a real option? Sounds off.

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Merissa

5 months ago

I’m leaning towards B, but not 100% sure.

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Karima

5 months ago

No way, it's gotta be A!

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Devora

5 months ago

I think it's definitely C.

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Gearldine

5 months ago

I'm leaning towards option B, but I can't recall if it's specifically about the knowledge base or just the problem itself.

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Tanesha

5 months ago

I feel like I might be mixing up the properties. Wasn't there something about known_error_article in the problem context?

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Jesusita

5 months ago

I remember practicing a similar question, and I think the answer was about the problem context. Could it be C?

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Gail

5 months ago

I think it's related to the problem.knowledgebase.known_error_article, but I'm not entirely sure.

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Sheridan

5 months ago

I feel pretty confident about this one, the description of data conferencing seems clear to me.

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Micah

6 months ago

This looks like a straightforward question about load plans. I'll carefully read through the options and select the three capabilities that best match the question.

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