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ServiceNow CIS-ITSM Exam - Topic 3 Question 18 Discussion

Which of the following properties is used to decide which knowledge base will be used to create known error articles for problems?
C) problem.knowledgebase.known_error_article
A) knowledgebase.known_error_article
B) problem.knowledge.known_error_article
D) problem.known_error_article

ServiceNow CIS-ITSM Exam - Topic 3 Question 18 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 18
Topic #: 3
[All CIS-ITSM Questions]

Which of the following properties is used to decide which knowledge base will be used to create known error articles for problems?

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Suggested Answer: C

by Trinidad at May 08, 2022, 04:54 PM

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Zona
10 months ago
C makes the most sense to me!
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Josephine
10 months ago
Wait, is D even a real option? Sounds off.
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Merissa
11 months ago
I’m leaning towards B, but not 100% sure.
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Karima
11 months ago
No way, it's gotta be A!
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Devora
11 months ago
I think it's definitely C.
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Gearldine
11 months ago
I'm leaning towards option B, but I can't recall if it's specifically about the knowledge base or just the problem itself.
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Tanesha
11 months ago
I feel like I might be mixing up the properties. Wasn't there something about known_error_article in the problem context?
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Jesusita
11 months ago
I remember practicing a similar question, and I think the answer was about the problem context. Could it be C?
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Gail
11 months ago
I think it's related to the problem.knowledgebase.known_error_article, but I'm not entirely sure.
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Sheridan
11 months ago
I feel pretty confident about this one, the description of data conferencing seems clear to me.
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Micah
12 months ago
This looks like a straightforward question about load plans. I'll carefully read through the options and select the three capabilities that best match the question.
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