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ServiceNow CIS-ITSM Exam - Topic 3 Question 12 Discussion

Posted by Kati on May 08, 2022 at 09:07 AM

When implementing ServiceNow, deleting demo data and populating foundation data is often the first step.

Suggested Answer: A

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14 comments · newest first
LE
Leonora 12 months ago
For sure, it helps avoid confusion later on.
YO
Yolande 12 months ago
Wait, is deleting demo data really necessary?
TE
Tenesha 1 year ago
Yep, that's the standard practice!
JO
Jospeh 1 year ago
I thought foundation data comes first?
JO
Joesph 1 year ago
Totally agree, cleaning up demo data is crucial!
LA
Lauran 1 year ago
I definitely recall that demo data needs to be deleted first, so I would say true, but I hope I’m not mixing it up with another topic!
ED
Eden 1 year ago
I feel like I've seen both options in different contexts, but I think it might be false because there could be other initial steps involved.
BA
Barney 1 year ago
I remember a practice question that mentioned the importance of starting with a clean slate, so I would lean towards true.
JA
Janine 1 year ago
I think it's true that deleting demo data is one of the first steps, but I'm not completely sure about the order of populating foundation data.
IS
Isreal 1 year ago
Hmm, I'm a bit unsure about this one. The options all sound similar, I'll need to carefully read through each one to make sure I understand the differences.
EL
Elli 1 year ago
I'm a bit confused by the options here. What's the difference between a Triggered Email and a Send Flow? They both sound like they could be used for order confirmations. I'll have to review my notes on messaging types to make sure I pick the right one.
LE
Lenna 1 year ago
This looks like a chain of custody form to me. The layout and fields seem to match what I've seen in that type of document.
LA
Lanie 1 year ago
I think Power Apps canvas apps would be the best solution here. It allows for building custom user interfaces that can integrate with Dynamics 365 Supply Chain Management.
RO
Ronald 1 year ago
I think the key advantage of PaaS over IaaS is that the provider takes care of scalability, so that's probably the best answer here.
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