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ServiceNow CIS-ITSM Exam - Topic 2 Question 99 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 99
Topic #: 2
[All CIS-ITSM Questions]

Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the VPN item, so the Quantity field is not displayed. How would you meet this requirement?

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Suggested Answer: C

by Judy at Sep 17, 2024, 09:42 AM

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Felix
5 months ago
I agree with C, it’s more specific to the VPN item.
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Johnna
5 months ago
Definitely not A, that affects all items, not just VPN.
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Deja
5 months ago
Wait, can you really just set it to inactive? Sounds odd.
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Margurite
6 months ago
I think B is better for this scenario.
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Sabina
6 months ago
Option C seems like the right choice.
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Billy
6 months ago
I think option E sounds familiar, but I’m not sure if setting the Quantity record to Inactive is the best way to go about it.
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Lonna
6 months ago
I feel like option C might be the right choice since it mentions the Advanced View, but I’m a bit confused about the "Use cart layout" part.
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Toi
6 months ago
I remember practicing a similar question where we had to hide fields, but I can't recall if it was on the Cart Layout or the Catalog Item itself.
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Glory
7 months ago
I think we need to adjust the settings specifically for the catalog item, so maybe it's option B? But I'm not completely sure.
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Chau
7 months ago
I'm not entirely sure about this one. I think the key is to focus on the specific catalog item, but I'm not sure if I should be looking at the Catalog Item settings or the Cart Layout settings. I'll need to double-check the details.
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Valene
7 months ago
Wait, I'm a little confused. Wouldn't it be easier to just go to the Cart Layout and unselect the Quantity column there? I feel like that's the most direct approach.
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Candida
7 months ago
Okay, I've got this. The answer is clearly option C - on the Catalog Item's Advanced View, I need to unselect "Use cart layout" and then select "No quantity". That should do the trick!
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Georgiana
7 months ago
Hmm, I'm a bit unsure about this one. There seem to be a few different options, and I want to make sure I understand the differences between them. Let me think this through carefully.
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Alesia
7 months ago
This looks like a straightforward question about adjusting the cart layout for a specific catalog item. I think the key is to focus on the specific requirement to hide the Quantity field.
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Tora
2 years ago
Haha, option E is just plain silly. Marking the Quantity record as inactive? What is this, amateur hour?
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Clare
2 years ago
I would go with option B. Unselecting the Quantity column on the Catalog Item makes more sense to me than messing with the overall cart layout.
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Jerlene
2 years ago
Yeah, that makes sense. Let's go with option B then.
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Lisbeth
2 years ago
That's a valid point. Option A could be a more efficient way to achieve the desired result.
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Callie
2 years ago
I would go with option A. Adjusting it on the Cart Layout directly makes more sense to me.
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Wilbert
2 years ago
I agree, unselecting the Quantity column on the Catalog Item seems like the most straightforward solution.
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Kenia
2 years ago
I think option B is the best choice.
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Yan
2 years ago
I agree, changing it on the Catalog Item level seems like the most targeted approach.
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Luke
2 years ago
I think option B is the best choice too. It keeps things simple.
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Kip
2 years ago
I think Blondell is right, because the requirement is specifically for adjusting the cart layout for only the VPN item.
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Blondell
2 years ago
I disagree, I believe the correct answer is C) On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity Most Voted.
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Candra
2 years ago
Option C seems the most straightforward way to hide the quantity field for just the VPN item. I like how it gives you the flexibility to customize the layout for a specific catalog item.
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Maryann
2 years ago
E) On the Catalog Item, Cart Layout Related List, set the Quantity record to Inactive
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Kiley
2 years ago
That makes sense, it's good to have that level of control over the layout
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Dorethea
2 years ago
C) On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity Most Voted
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Kayleigh
2 years ago
A) On the Cart Layout, Columns tab, unselect Quantity column
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Tiffiny
2 years ago
C) On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity Most Voted
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Arlyne
2 years ago
A) On the Cart Layout, Columns tab, unselect Quantity column
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Slyvia
2 years ago
I think the answer is A) On the Cart Layout, Columns tab, unselect Quantity column.
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