ServiceNow Exam CIS-ITSM Topic 2 Question 94 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 94
Topic #: 2

Your customer has an external system, which is used to perform changes. Your customer wants to capture these changes in your instance for reporting and CMDB maintenance purposes. What baseline Change Model supports this scenario?

AAutomated Changes

BCloud Infrastructure

CUnauthorized Changes

DChange Registration

ERetroactive Changes

Show Suggested Answer

Suggested Answer: B

by Phillip at Aug 08, 2024, 09:29 AM

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Orville

6 days ago

I see both points, but I think E) Retroactive Changes could also be a valid option as it allows for capturing changes after they have occurred.

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Cherry

7 days ago

I disagree, I believe it is A) Automated Changes because it would streamline the process and ensure accuracy.

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Nathan

11 days ago

I think the baseline Change Model that supports capturing changes from an external system is D) Change Registration.

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