ServiceNow CIS-ITSM Exam - Topic 2 Question 94 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 94
Topic #: 2

Your customer has an external system, which is used to perform changes. Your customer wants to capture these changes in your instance for reporting and CMDB maintenance purposes. What baseline Change Model supports this scenario?

AAutomated Changes

BCloud Infrastructure

CUnauthorized Changes

DChange Registration

ERetroactive Changes

Show Suggested Answer

Suggested Answer: B

by Phillip at Aug 08, 2024, 09:29 AM

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Louis

3 months ago

Really? I thought Unauthorized Changes (C) would be the answer!

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Gerald

4 months ago

Automated Changes (A) could work too, but not sure it's the best option.

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Terrilyn

4 months ago

Wait, isn't E - Retroactive Changes a better fit?

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Marvel

4 months ago

I agree, that makes the most sense for tracking changes.

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Telma

4 months ago

I think it's definitely D - Change Registration.

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Dorsey

5 months ago

I’m leaning towards C, Unauthorized Changes, but that doesn’t seem to fit the reporting aspect as well as the others.

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Annice

5 months ago

I feel like I’ve seen a question similar to this before, and I think it was about automated processes, so maybe A?

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Veronika

5 months ago

I'm not entirely sure, but I remember something about E, Retroactive Changes, being related to tracking past changes.

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Myra

5 months ago

I think the answer might be D, Change Registration, since it sounds like it involves capturing changes from external systems.

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Terina

5 months ago

Okay, I've got this. Based on the scenario, where the customer wants to capture changes from an external system, the "Retroactive Changes" model seems like the best fit to handle that requirement.

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Effie

5 months ago

I'm a little confused by the wording of the question. Is it asking about the change model that supports capturing changes from an external system, or something else? I'll need to re-read it carefully.

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Mabel

5 months ago

Ah, I think I know the answer to this one. The customer wants to capture changes from an external system, so the "Change Registration" model seems like the most relevant option here.

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Wilda

5 months ago

Hmm, I'm a bit unsure about this one. The question is asking about a specific change model, but I'm not entirely familiar with all the different models. I'll have to think it through step-by-step.

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Kimberlie

5 months ago

This seems like a straightforward question about change management models. I'll review the options carefully and think through the scenario to determine the best fit.

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Jenifer

5 months ago

This looks like a straightforward question on the Cisco CiscoCertUtil tool. I'm pretty confident I can identify the two main functions of this tool.

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Avery

5 months ago

Hmm, Detection and Auditing don't sound right to me for the C&A process. I think I'll go with Initiation and Continuous Monitoring on this one.

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Annice

10 months ago

I bet the guy who came up with 'Unauthorized Changes' as an option has some interesting stories to tell. But in this case, D - Change Registration - is clearly the way to go.

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Lenna

10 months ago

Haha, Unauthorized Changes? That's like asking the fox to guard the henhouse. Definitely going with D, Change Registration, to keep things above board.

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Domingo

8 months ago

User 3: I agree, let's go with Change Registration to capture the changes in our instance.

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Arminda

9 months ago

User 2: Arminda is right, we need to keep things above board. I think D, Change Registration, is the way to go.

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Emily

9 months ago

User 1: Haha, Unauthorized Changes? That's like asking the fox to guard the henhouse.

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Sharen

10 months ago

Unauthorized Changes? Really? That doesn't sound like the right approach for capturing changes from an external system. I'm going with D - Change Registration.

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Toi

9 months ago

Automated Changes could also work well for capturing changes from an external system.

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Paulina

10 months ago

I agree, Unauthorized Changes doesn't seem like the right choice for this scenario.

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Clay

10 months ago

Change Registration is the way to go for capturing changes from an external system.

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Margery

10 months ago

Hmm, I'm not sure if Automated Changes or Cloud Infrastructure are applicable here. Retroactive Changes might work, but I think Change Registration is the best fit based on the scenario.

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Antonio

9 months ago

Let's go with Change Registration then for reporting and CMDB maintenance purposes.

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Aide

10 months ago

I agree, it seems like the most appropriate baseline Change Model for this scenario.

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Eden

10 months ago

I think Change Registration is the best fit for capturing changes from the external system.

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Miesha

11 months ago

Option D seems like the obvious choice here. Change Registration is the baseline Change Model that allows capturing changes from external systems. I'm confident this is the correct answer.

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