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ServiceNow CIS-ITSM Exam - Topic 2 Question 9 Discussion

How can you customize the process for normal change requests so that no approval is needed from assignment group manager when the risk is low?
C) In the 'Normal Change Policy' policy, deactivate the 'Low Risk Manager approval' decision.
A) In the 'Low Risk Normal Change Policy' policy, Unselect the 'Require Assignment Group Approval' check box.
B) In the 'Normal Change Policy' policy, unselect the 'Require Assignment Group Approval for Low Risk Changes' check box.
D) Modify the script include 'ChangeRequestStateModel_normal' so that no approval is needed when the risk is low.

ServiceNow CIS-ITSM Exam - Topic 2 Question 9 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 9
Topic #: 2
[All CIS-ITSM Questions]

How can you customize the process for normal change requests so that no approval is needed from assignment group manager when the risk is low?

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Suggested Answer: C

by Wilda at May 08, 2022, 04:02 AM

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Raelene
7 months ago
Wait, can we really just skip approvals for low risk?
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Malinda
7 months ago
D? Really? That seems complicated!
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Geoffrey
8 months ago
C sounds a bit risky to me.
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Glynda
8 months ago
I think B is the better choice, though.
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Susana
8 months ago
Option A seems straightforward.
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Elbert
8 months ago
I lean towards D because modifying the script sounds like a more technical solution, but I need to double-check the requirements.
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Ocie
8 months ago
I feel like option A could be correct, but it seems too simple. Maybe there's more to it?
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Valentine
8 months ago
I remember practicing a similar question where we had to adjust approval settings, but I can't recall the exact checkbox names.
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Marti
8 months ago
I think the answer might be B, but I'm not completely sure if it's the right policy to modify.
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Augustine
8 months ago
I'm a bit confused by this question. The Segment Join to Journey Builder feature is something I haven't worked with much, so I'm not entirely sure what the entry source event type requirements are. I'll have to review my notes and see if I can figure this out.
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Cyril
8 months ago
I think I have a strategy for this. Since category1 is enabled for WARN level and no other categories are configured, the logs should be written to the custom log targets. Now I just need to determine the correct prefix.
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Desmond
9 months ago
This looks like a straightforward question on data security in Microsoft 365. I'll start by reviewing the options and thinking about the key security concepts involved.
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