Discuss ServiceNow CIS-ITSM Exam Topic 2 Question 5

A sales manager wants to edit the opportunities owned by the sales team. The manager does NOT have Edit access to the Opportunity object.

What is a recommended solution?

AChange the opportunity's organization-wide default setting to Public Read/Write.

BRedefine the role hierarchy by enabling 'grant access using hierarchies.'

CEnable team selling on the Opportunity object to grant Read/Write access.

DCreate a permission set for Opportunity Edit and associate it to the user record.

Suggested Answer: D

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15 comments · newest first

Erick 12 months ago

Definitely not A, that would open up too much access!

Lashandra 12 months ago

C is interesting, but does it really give full edit rights?

Lino 1 year ago

Surprised that A is even an option, that seems risky!

Taryn 1 year ago

I think B could work too, but not sure if it’s the best.

Hubert 1 year ago

Option D seems like the best choice for granting edit access.

Denny 1 year ago

I think creating a permission set for edit access could be the safest option, but I wonder if it’s the most efficient solution.

Rolland 1 year ago

Changing the organization-wide default to Public Read/Write sounds risky; I feel like that could expose too much data.

Altha 1 year ago

I remember something about role hierarchies from our practice questions, but I'm not confident if redefining it would actually help in this case.

Yuonne 1 year ago

I think option C about enabling team selling might be a good choice, but I'm not entirely sure if it grants full edit access.

Claribel 1 year ago

This looks like a straightforward networking question. I'm pretty confident I can figure this out.

Alva 1 year ago

Alright, I'm feeling confident about this. The Supplier Ledger Inquiry and the Speed Voucher Entry are the two programs that would be controlled by processing options to prevent the voiding of vouchers with Purchase Orders. I'm ready to submit my answer.

Terina 1 year ago

This seems like a straightforward question. The business case is clearly stated, and the information provided is specific and quantifiable. I think I can handle this one.

Tambra 1 year ago

I'm not entirely sure about this one. I'll need to review the different types of attacks and see which one might apply here.

Ty 1 year ago

I'm pretty sure the answer is 16-23 jurors, but I'll double-check the information in my notes just to be sure.

Minna 1 year ago

I'm not totally sure about this one. I'll have to review my notes on different types of projects to make sure I get it right.

ServiceNow CIS-ITSM Exam - Topic 2 Question 5 Discussion