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ServiceNow CIS-ITSM Exam - Topic 2 Question 5 Discussion

A sales manager wants to edit the opportunities owned by the sales team. The manager does NOT have Edit access to the Opportunity object.What is a recommended solution?
D) Create a permission set for Opportunity Edit and associate it to the user record.
A) Change the opportunity's organization-wide default setting to Public Read/Write.
B) Redefine the role hierarchy by enabling 'grant access using hierarchies.'
C) Enable team selling on the Opportunity object to grant Read/Write access.

ServiceNow CIS-ITSM Exam - Topic 2 Question 5 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 5
Topic #: 2
[All CIS-ITSM Questions]

A sales manager wants to edit the opportunities owned by the sales team. The manager does NOT have Edit access to the Opportunity object.

What is a recommended solution?

Show Suggested Answer Hide Answer
Suggested Answer: D

by Avery at May 06, 2022, 01:22 PM

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Erick
10 months ago
Definitely not A, that would open up too much access!
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Lashandra
10 months ago
C is interesting, but does it really give full edit rights?
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Lino
11 months ago
Surprised that A is even an option, that seems risky!
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Taryn
11 months ago
I think B could work too, but not sure if it’s the best.
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Hubert
11 months ago
Option D seems like the best choice for granting edit access.
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Denny
11 months ago
I think creating a permission set for edit access could be the safest option, but I wonder if it’s the most efficient solution.
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Rolland
11 months ago
Changing the organization-wide default to Public Read/Write sounds risky; I feel like that could expose too much data.
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Altha
11 months ago
I remember something about role hierarchies from our practice questions, but I'm not confident if redefining it would actually help in this case.
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Yuonne
11 months ago
I think option C about enabling team selling might be a good choice, but I'm not entirely sure if it grants full edit access.
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Claribel
11 months ago
This looks like a straightforward networking question. I'm pretty confident I can figure this out.
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Alva
11 months ago
Alright, I'm feeling confident about this. The Supplier Ledger Inquiry and the Speed Voucher Entry are the two programs that would be controlled by processing options to prevent the voiding of vouchers with Purchase Orders. I'm ready to submit my answer.
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Terina
11 months ago
This seems like a straightforward question. The business case is clearly stated, and the information provided is specific and quantifiable. I think I can handle this one.
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Tambra
11 months ago
I'm not entirely sure about this one. I'll need to review the different types of attacks and see which one might apply here.
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Ty
11 months ago
I'm pretty sure the answer is 16-23 jurors, but I'll double-check the information in my notes just to be sure.
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Minna
12 months ago
I'm not totally sure about this one. I'll have to review my notes on different types of projects to make sure I get it right.
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