New Year Sale 2026! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

ServiceNow CIS-ITSM Exam - Topic 2 Question 41 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 41
Topic #: 2
[All CIS-ITSM Questions]

How to change the logic of calculating incident priority?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Tiffiny at May 08, 2022, 12:32 PM

Limited Time Offer

25%

Off

Get Premium CIS-ITSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Minna
4 months ago
D seems a bit off, isn't that for data validation?
upvoted 0 times
...
Delisa
4 months ago
Totally agree with A, it's straightforward.
upvoted 0 times
...
Shelton
5 months ago
Wait, can you really modify the UI Policy like that?
upvoted 0 times
...
Marla
5 months ago
I think C is more effective for custom logic.
upvoted 0 times
...
Desiree
5 months ago
A is the way to go for priority changes.
upvoted 0 times
...
Monroe
5 months ago
I vaguely remember something about Data Policies affecting priority, but I’m not confident if 'Update Priority' is the correct one to modify.
upvoted 0 times
...
Marget
5 months ago
I feel like the script include Calculate Priority could be the key to changing the logic, but I need to double-check my notes on that.
upvoted 0 times
...
Terrilyn
5 months ago
I think modifying the records in the Priority Lookup Rules table might be the right approach, but I'm not entirely sure.
upvoted 0 times
...
Bernardo
5 months ago
I remember practicing a similar question about UI Policies, but I can't recall if 'Update Priority' is the one we need to modify here.
upvoted 0 times
...
Tennie
5 months ago
This looks like a straightforward question about custom post-Order processing. I think I can handle this one.
upvoted 0 times
...
Keith
5 months ago
Hmm, I'm a little unsure about this one. I know deliverables are important, but I'm not totally clear on the specific processes involved. I'll have to think this through carefully.
upvoted 0 times
...
Johnna
5 months ago
Okay, let me re-read the question and the options. I think I know the answer, but I want to double-check my understanding.
upvoted 0 times
...
Tijuana
6 months ago
I remember studying that partial capitation usually includes more than just primary care, but I'm not completely sure what services it covers.
upvoted 0 times
...

Save Cancel