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ServiceNow CIS-ITSM Exam - Topic 2 Question 14 Discussion

Which of the following is NOT a feature provided by Knowledge Management OOTB?
C) Integration with social networking platforms
A) Subscribing to articles
B) Article versioning
D) Import from Microsoft Word

ServiceNow CIS-ITSM Exam - Topic 2 Question 14 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 14
Topic #: 2
[All CIS-ITSM Questions]

Which of the following is NOT a feature provided by Knowledge Management OOTB?

Show Suggested Answer Hide Answer
Suggested Answer: C

Social Q&A feature is available, but this is not related to social networking platforms. It is allowing to ask questions by the audience of the knowledge articles.


by Mireya at May 10, 2022, 01:10 AM

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Stephane
10 months ago
Not sure about that, I thought all those features were standard.
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Trina
10 months ago
Totally agree, C is the right answer!
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Genevive
11 months ago
Wait, you can’t import from Microsoft Word? That’s surprising!
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Margarett
11 months ago
I think integration with social networking platforms is not included.
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Susy
11 months ago
Article versioning is definitely a feature.
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Kate
11 months ago
Subscribing to articles sounds familiar, but I’m leaning towards that being a standard feature. I might need to double-check my notes.
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Dottie
11 months ago
I feel like I've seen a question about article versioning before, and it was definitely a feature.
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Micheal
11 months ago
I think I remember that Knowledge Management has a lot of features, but I'm not sure if importing from Word is standard.
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Yesenia
11 months ago
Integration with social networking platforms seems like it could be a feature, but I can't recall if it's part of the OOTB offerings.
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Nida
11 months ago
I've got a few ideas, but I want to double-check the details before selecting my answers.
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Jolene
11 months ago
Okay, let's think this through. The question is asking us to select 3 functions that the tool has, so I'll need to carefully read each option and decide which 3 make the most sense.
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Nell
11 months ago
I'm unsure... "denial of service" seems unrelated, but I can't quite remember how the other options fit either.
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Lavonna
12 months ago
I remember we discussed the importance of urgency in communication, but I'm not sure if SMS is the best choice for detailed proposals.
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