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ServiceNow CIS-ITSM Exam - Topic 2 Question 104 Discussion

Which role has the ability to configure and manage incident Management properties?
A) incident_admin
B) incident_manager
C) itil
D) itil_admin

ServiceNow CIS-ITSM Exam - Topic 2 Question 104 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 104
Topic #: 2
[All CIS-ITSM Questions]

Which role has the ability to configure and manage incident Management properties?

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Suggested Answer: A

by Deeanna at Dec 10, 2024, 10:30 PM

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Alesia
9 months ago
I agree, A makes the most sense here.
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Johnetta
10 months ago
No way, it's not C, that's just a framework!
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Sherita
10 months ago
Wait, can ITIL really manage incidents?
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Alpha
10 months ago
I thought it was B, incident_manager.
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Marisha
10 months ago
Definitely A, incident_admin is the one!
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Marshall
11 months ago
I'm torn between incident_manager and incident_admin; both seem relevant, but I can't recall the specifics.
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Raymon
11 months ago
I feel like I saw a similar question in our practice tests, and it pointed towards incident_admin.
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Shawna
11 months ago
I remember something about the incident_manager being responsible for overseeing incidents, but configuring properties might be different.
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Lavonda
11 months ago
I think the incident_admin role is the one that manages incident properties, but I'm not completely sure.
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Horace
11 months ago
I'm a bit unsure about this one. The options mention a few different roles, and I'm not entirely sure which one has the specific ability to configure and manage incident management properties. I'll need to review the details carefully before selecting an answer.
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Laquita
11 months ago
Ah, this is a good one. Based on my understanding of incident management, the incident_admin role is typically responsible for configuring and managing the incident management properties. I'm pretty confident that's the right answer here.
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Katie
11 months ago
Okay, let me think this through. The options mention "incident_admin", "incident_manager", "itil", and "itil_admin". I'm guessing the incident_admin role is the one that can configure and manage incident management properties, but I'll double-check the details to be sure.
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Blondell
11 months ago
Hmm, this looks like a straightforward question about incident management roles. I'll need to carefully review the options to determine which one has the ability to configure and manage incident management properties.
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Dorathy
2 years ago
Incident management? More like incident mismanagement if you ask me. Where's the fun in that?
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Elliott
2 years ago
If you can't figure out the answer, just try 'incident_superhero' - that's got to be the right choice!
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Audrie
2 years ago
D) itil_admin
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Jillian
2 years ago
C) itil
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Jolene
2 years ago
B) incident_manager
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Kattie
2 years ago
A) incident_admin
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Regenia
2 years ago
I'm going with C) itil. It's the overall ITIL framework, so they must have control over incident management as well.
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Luis
2 years ago
A) incident_admin seems logical. They're dedicated to administering incident management, so they should be able to configure the properties.
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Roy
2 years ago
C) Yes, incident_admin is the role that is typically responsible for configuring and managing incident management properties.
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Ocie
2 years ago
B) I agree, incident_admin sounds like the role with the necessary permissions for that task.
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Pansy
2 years ago
A) incident_admin seems like the right choice. They should have the ability to configure and manage incident management properties.
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Elmira
2 years ago
I believe itil_admin is more about overall ITIL administration, so I would go with B) incident_manager for this specific task.
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Thora
2 years ago
I'm not sure, but I think it could also be D) itil_admin.
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Tamekia
2 years ago
D) itil_admin sounds right. They're responsible for configuring and managing ITIL-related properties, including incidents.
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Gail
2 years ago
I agree with Carin, incident_manager makes sense for that role.
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Emilio
2 years ago
I think the answer is B) incident_manager. They have the authority to manage incident management properties.
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Daniela
2 years ago
No, itil_admin does not have the same level of access as incident_manager in managing incident properties.
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Kiley
2 years ago
I think itil_admin also has the authority to configure and manage incident Management properties.
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Rasheeda
2 years ago
Yes, incident_manager has the ability to handle incident management properties effectively.
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Emiko
2 years ago
I agree, the incident_manager role is responsible for configuring and managing incident management properties.
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Cortney
2 years ago
Yes, incident_manager has the ability to handle incident management tasks effectively.
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Karl
2 years ago
I agree, the incident_manager role is responsible for configuring and managing incident management properties.
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Carin
2 years ago
I think the answer is B) incident_manager.
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