ServiceNow Exam CIS-ITSM Topic 1 Question 89 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 89
Topic #: 1

Your client indicates they would like a way to designate VIP callers on an incident form. How would you accomplish this?

AVIP Flag reference decorator

BVIP flag dictionary entry

CVIP Flag field style

DVIP Flag action script

Show Suggested Answer

Suggested Answer: A

by Chandra at May 30, 2024, 10:18 AM

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Bernardine

16 days ago

Option E: Yell 'CELEBRITY ALERT!' every time a VIP calls. That'll get their attention.

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Lamonica

19 days ago

VIP callers, huh? I guess that means the rest of us are just 'very impatient plebeians'.

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Roxane

3 days ago

A) VIP Flag reference decorator

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Justa

24 days ago

A decorator? Really? That's overkill for a simple VIP flag. I'd rather not complicate things unnecessarily.

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Pilar

27 days ago

D looks interesting, but I'm not sure I trust my coding skills to get the action script right. Gotta play it safe with C.

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Mee

6 days ago

I think C would be the safest option for you.

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Hildred

2 months ago

I'd go with B. A dictionary entry for VIP flags would allow for more flexibility and customization down the line.

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Corinne

3 days ago

I think having a dictionary entry would provide a clear and organized way to designate VIP callers.

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Alona

4 days ago

It would definitely make it easier to manage and update VIP callers.

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Tresa

6 days ago

I agree, a dictionary entry would be the best option for VIP flags.

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Tasia

2 months ago

Option C seems the most straightforward. A dedicated VIP flag field on the incident form would be the easiest way to designate VIP callers.

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Leah

19 days ago

I agree, having a specific field for VIP callers would make it clear and easy to identify them.

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Brunilda

20 days ago

Yes, having a designated field for VIP callers would streamline the process and make it easier to prioritize their calls.

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Marva

24 days ago

Option C seems the most straightforward. A dedicated VIP flag field on the incident form would be the easiest way to designate VIP callers.

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Simona

27 days ago

I think using a VIP Flag field style would be the most efficient way to designate VIP callers on the incident form.

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Magda

1 months ago

I agree, having a specific field for VIP callers would make it clear and easy to identify them.

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Sheridan

1 months ago

Option C seems the most straightforward. A dedicated VIP flag field on the incident form would be the easiest way to designate VIP callers.

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Antione

2 months ago

I think B) VIP flag dictionary entry makes more sense because it allows for easy lookup of VIP callers.

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Brock

2 months ago

I disagree, I believe the correct answer is C) VIP Flag field style.

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Tegan

2 months ago

I think the answer is A) VIP Flag reference decorator.

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