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ServiceNow Exam CIS-ITSM Topic 1 Question 89 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 89
Topic #: 1
[All CIS-ITSM Questions]

Your client indicates they would like a way to designate VIP callers on an incident form. How would you accomplish this?

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Suggested Answer: A

by Chandra at May 30, 2024, 10:18 AM

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Tasia
8 days ago
Option C seems the most straightforward. A dedicated VIP flag field on the incident form would be the easiest way to designate VIP callers.
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Antione
12 days ago
I think B) VIP flag dictionary entry makes more sense because it allows for easy lookup of VIP callers.
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Brock
17 days ago
I disagree, I believe the correct answer is C) VIP Flag field style.
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Tegan
18 days ago
I think the answer is A) VIP Flag reference decorator.
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