MENU
By default, when using Inbound actions, what happens if an email is received which has an Incident watermark?
Suggested Answer: B
Get Premium CIS-ITSM Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
15 comments · newest first
JO
Jody
11 months ago
Surprised to hear about the auto-reply! That seems odd.
QU
Quiana
11 months ago
I agree with A, that makes the most sense.
AM
Ammie
12 months ago
Wait, are you sure about that? I thought it was D.
MA
Maryann
12 months ago
Definitely B! The record updates automatically.
EL
Elroy
12 months ago
I think the SLA clock gets un-paused.
BR
Brandon
1 year ago
I vaguely recall that the incident record might be reset to a state of attention required, but I can't remember the exact details.
AN
Annice
1 year ago
I’m a bit confused about this one. I thought the auto-reply was only for certain types of emails, not specifically for Incident watermarks.
NI
Nickie
1 year ago
I remember practicing a similar question, and I feel like the incident record gets updated based on the action's script.
MI
Mi
1 year ago
I think the incident SLA clock gets un-paused when an email with an Incident watermark is received, but I'm not entirely sure.
TI
Timothy
1 year ago
I feel pretty confident about this one. Based on my understanding of Inbound actions, the correct answer is that the Incident SLA clock is un-paused when an email with an Incident watermark is received.
ER
Erasmo
1 year ago
Okay, I've got a strategy for this. I'll start by eliminating the options that don't seem plausible, then focus on the remaining choices to determine the most likely default behavior.
GL
Glenn
1 year ago
Hmm, this one seems tricky. I'm not entirely sure about the default behavior when an email with an Incident watermark is received. I'll need to think through the options carefully.
AL
Alison
1 year ago
I think this question is testing our understanding of how Inbound actions handle emails with an Incident watermark. I'll need to carefully review the options to determine the correct default behavior.
BA
Barbra
1 year ago
Hmm, I'm not totally confident on this one. I know OSPF is a link-state routing protocol, but the details of how it handles point-to-point links are a bit fuzzy for me. I'll have to think it through carefully.
NI
Nikita
1 year ago
This is a tricky one. I'll need to think through the details of how MAC address aging works in the FDB.