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ServiceNow CIS-ITSM Exam - Topic 1 Question 6 Discussion

It is possible to create two different sets of priority rules for incidents and problems.
A) True
B) False

ServiceNow CIS-ITSM Exam - Topic 1 Question 6 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 6
Topic #: 1
[All CIS-ITSM Questions]

It is possible to create two different sets of priority rules for incidents and problems.

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Suggested Answer: A

by Weldon at May 09, 2022, 12:46 PM

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Alesia
7 months ago
Not sure about that, seems like it could complicate things.
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Jade
7 months ago
Definitely true, helps in managing resources better.
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Janet
8 months ago
Wait, really? I thought they were always handled the same way.
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Shantay
8 months ago
I totally agree, it makes sense to have separate rules!
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Antonio
8 months ago
That's true, you can prioritize incidents differently from problems.
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Lili
8 months ago
I’m leaning towards true because it makes sense to have different priorities based on the nature of the issue, but I could be wrong.
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An
8 months ago
I feel like this might be a trick question. I thought incidents and problems were treated similarly, but maybe not?
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Felix
8 months ago
I remember a practice question that mentioned priority rules, and I think it was true that you can have separate sets for incidents and problems.
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Jennie
8 months ago
I think we discussed something about priority rules in class, but I'm not entirely sure if they can be different for incidents and problems.
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Nicolette
8 months ago
I'm pretty confident this is asking about the vxsnap command, so I'll focus on remembering the options for that. I think "reattach" sounds like the right choice to resynchronize the snapshot.
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Arlen
8 months ago
This seems straightforward - the question is asking for the graphics mode that ensures pixel-perfect images, so I'm going to go with option A, "Visual quality = Always Lossless".
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Tamie
9 months ago
I'm leaning towards option B, 0.63, but I'm not entirely confident. I just have a vague feeling about it from our last review session.
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Juan
9 months ago
Okay, let me think this through. We have multiple instances of the HTTPD process running, so we need a command that can stop all of them. I'm guessing "killall httpd" might be the way to go.
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