ServiceNow CIS-ITSM Exam - Topic 1 Question 6 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 6
Topic #: 1

[All CIS-ITSM Questions]

It is possible to create two different sets of priority rules for incidents and problems.

ATrue

BFalse

Show Suggested Answer

Suggested Answer: A

by Weldon at May 09, 2022, 12:46 PM

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Alesia

4 months ago

Not sure about that, seems like it could complicate things.

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Jade

4 months ago

Definitely true, helps in managing resources better.

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Janet

5 months ago

Wait, really? I thought they were always handled the same way.

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Shantay

5 months ago

I totally agree, it makes sense to have separate rules!

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Antonio

5 months ago

That's true, you can prioritize incidents differently from problems.

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Lili

5 months ago

I’m leaning towards true because it makes sense to have different priorities based on the nature of the issue, but I could be wrong.

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An

5 months ago

I feel like this might be a trick question. I thought incidents and problems were treated similarly, but maybe not?

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Felix

5 months ago

I remember a practice question that mentioned priority rules, and I think it was true that you can have separate sets for incidents and problems.

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Jennie

5 months ago

I think we discussed something about priority rules in class, but I'm not entirely sure if they can be different for incidents and problems.

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Nicolette

5 months ago

I'm pretty confident this is asking about the vxsnap command, so I'll focus on remembering the options for that. I think "reattach" sounds like the right choice to resynchronize the snapshot.

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Arlen

5 months ago

This seems straightforward - the question is asking for the graphics mode that ensures pixel-perfect images, so I'm going to go with option A, "Visual quality = Always Lossless".

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Tamie

6 months ago

I'm leaning towards option B, 0.63, but I'm not entirely confident. I just have a vague feeling about it from our last review session.

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Juan

6 months ago

Okay, let me think this through. We have multiple instances of the HTTPD process running, so we need a command that can stop all of them. I'm guessing "killall httpd" might be the way to go.

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