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ServiceNow CIS-ITSM Exam - Topic 1 Question 6 Discussion

Posted by Weldon on May 09, 2022 at 12:46 PM

It is possible to create two different sets of priority rules for incidents and problems.

Suggested Answer: A

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13 comments · newest first
AL
Alesia 12 months ago
Not sure about that, seems like it could complicate things.
JA
Jade 12 months ago
Definitely true, helps in managing resources better.
JA
Janet 1 year ago
Wait, really? I thought they were always handled the same way.
SH
Shantay 1 year ago
I totally agree, it makes sense to have separate rules!
AN
Antonio 1 year ago
That's true, you can prioritize incidents differently from problems.
LI
Lili 1 year ago
I’m leaning towards true because it makes sense to have different priorities based on the nature of the issue, but I could be wrong.
AN
An 1 year ago
I feel like this might be a trick question. I thought incidents and problems were treated similarly, but maybe not?
FE
Felix 1 year ago
I remember a practice question that mentioned priority rules, and I think it was true that you can have separate sets for incidents and problems.
JE
Jennie 1 year ago
I think we discussed something about priority rules in class, but I'm not entirely sure if they can be different for incidents and problems.
NI
Nicolette 1 year ago
I'm pretty confident this is asking about the vxsnap command, so I'll focus on remembering the options for that. I think "reattach" sounds like the right choice to resynchronize the snapshot.
AR
Arlen 1 year ago
This seems straightforward - the question is asking for the graphics mode that ensures pixel-perfect images, so I'm going to go with option A, "Visual quality = Always Lossless".
TA
Tamie 1 year ago
I'm leaning towards option B, 0.63, but I'm not entirely confident. I just have a vague feeling about it from our last review session.
JU
Juan 1 year ago
Okay, let me think this through. We have multiple instances of the HTTPD process running, so we need a command that can stop all of them. I'm guessing "killall httpd" might be the way to go.
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