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ServiceNow CIS-ITSM Exam - Topic 1 Question 43 Discussion

How to allow automatic closure of incident tasks once incident is closed?
C) Set property com.snc.incident.incident_task.closure to true
A) Set property com.snc.incident.autoclose.based on.resolved_at to Yes
B) Set property com.snc.incident.autoclose.basedon.resolved_at to zero
D) Set property com.snc.incident.incident_task.closure to auto

ServiceNow CIS-ITSM Exam - Topic 1 Question 43 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 43
Topic #: 1
[All CIS-ITSM Questions]

How to allow automatic closure of incident tasks once incident is closed?

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Suggested Answer: C

by Glendora at May 06, 2022, 06:58 PM

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Dierdre
7 months ago
Surprised there's no mention of D being a possibility!
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Elli
7 months ago
C seems too vague, not sure about that.
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Onita
8 months ago
Wait, is B even a valid option?
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Sheridan
8 months ago
Definitely agree with A!
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Joaquin
8 months ago
I think option A is the right one.
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Frederica
8 months ago
I vaguely recall something about setting properties to "auto," so option D might be worth considering too.
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Diane
8 months ago
I’m leaning towards option C, but I’m uncertain if "closure to true" is the exact phrasing we need.
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Pamella
8 months ago
I remember practicing a question about incident task closures, and I feel like it was related to the resolved_at field.
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Providencia
8 months ago
I think option A sounds familiar, but I'm not completely sure if it's the right property name.
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Raymon
8 months ago
I'm not totally confident on this one. The wording is a bit tricky. I'm leaning towards B, but I want to double-check my understanding before submitting my answer.
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Adelina
8 months ago
I'm pretty confident I know the answer to this one. The Universal forwarder and Heavy forwarder definitely require separate installation packages.
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Gerardo
9 months ago
Hmm, I'm a bit confused by the wording here. I'll need to re-read the question a few times to make sure I understand what they're asking.
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