ServiceNow CIS-ITSM Exam - Topic 1 Question 43 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 43
Topic #: 1

[All CIS-ITSM Questions]

How to allow automatic closure of incident tasks once incident is closed?

ASet property com.snc.incident.autoclose.based on.resolved_at to Yes

BSet property com.snc.incident.autoclose.basedon.resolved_at to zero

CSet property com.snc.incident.incident_task.closure to true

DSet property com.snc.incident.incident_task.closure to auto

Show Suggested Answer

Suggested Answer: C

by Glendora at May 06, 2022, 06:58 PM

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Dierdre

4 months ago

Surprised there's no mention of D being a possibility!

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Elli

4 months ago

C seems too vague, not sure about that.

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Onita

5 months ago

Wait, is B even a valid option?

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Sheridan

5 months ago

Definitely agree with A!

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Joaquin

5 months ago

I think option A is the right one.

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Frederica

5 months ago

I vaguely recall something about setting properties to "auto," so option D might be worth considering too.

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Diane

5 months ago

I’m leaning towards option C, but I’m uncertain if "closure to true" is the exact phrasing we need.

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Pamella

5 months ago

I remember practicing a question about incident task closures, and I feel like it was related to the resolved_at field.

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Providencia

5 months ago

I think option A sounds familiar, but I'm not completely sure if it's the right property name.

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Raymon

5 months ago

I'm not totally confident on this one. The wording is a bit tricky. I'm leaning towards B, but I want to double-check my understanding before submitting my answer.

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Adelina

5 months ago

I'm pretty confident I know the answer to this one. The Universal forwarder and Heavy forwarder definitely require separate installation packages.

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Gerardo

6 months ago

Hmm, I'm a bit confused by the wording here. I'll need to re-read the question a few times to make sure I understand what they're asking.

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