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ServiceNow CIS-ITSM Exam - Topic 1 Question 17 Discussion

Which of the following plugins is needed in order to add a survey when calculating risk in change requests?
B) Change Management - Risk Assessment
A) No additional plugin is needed to add additional factors to calculate risk
C) Change Management - Additional Factors
D) Change Management - Risk Survey

ServiceNow CIS-ITSM Exam - Topic 1 Question 17 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 17
Topic #: 1
[All CIS-ITSM Questions]

Which of the following plugins is needed in order to add a survey when calculating risk in change requests?

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Suggested Answer: B

by Stephaine at May 07, 2022, 11:13 PM

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Georgene
9 months ago
I thought we could just use A, but now I'm not so sure!
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Pauline
9 months ago
I agree with Hector, D is essential for surveys.
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Sharan
9 months ago
Wait, are you sure no plugin is needed? That sounds off.
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Ashley
9 months ago
Definitely B is the right choice!
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Hector
9 months ago
I think you need the Change Management - Risk Survey plugin.
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Cassi
10 months ago
I believe the answer is B, but I’m not entirely confident. I remember we talked about different plugins in class, and this one seems to fit the context.
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Glenn
10 months ago
I’m a bit confused. I thought we could add factors without any plugins, but I also recall something about needing a specific one for surveys.
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Tawanna
10 months ago
I feel like we had a practice question similar to this, and I think it was about needing a specific plugin for surveys. Maybe it's option D?
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Dalene
10 months ago
I think I remember that we discussed how some plugins are essential for risk assessment, but I'm not sure which one it is.
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Chandra
10 months ago
The key here is understanding how Topology Manager works. I believe match Tokens are used to link incidents in AI Manager to the corresponding resources in Topology Manager, so I'm leaning towards option D.
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Catrice
10 months ago
Hmm, I'm not sure about that. I was thinking C and D might be the right answer, since the service account would need to be able to reset passwords and change permissions. I'll have to double-check the details.
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Annamae
10 months ago
I'm a bit confused by this question. What exactly is an Asset Register, and what kind of information does it typically contain? I'll have to do a quick review of that concept before answering.
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Anissa
10 months ago
Okay, let me reread the question and the choices. I want to make sure I understand what each option is referring to before I select an answer.
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