ServiceNow CIS-ITSM Exam - Topic 1 Question 122 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 122
Topic #: 1

Incidents can be created and managed in the workspace using Ul layouts that are tailored to different personas, processes. and interfaces Examples include:

* Default

* Major incidents

* Self Service

* Mobile

What are these Ul layouts called in the Now Platform?

AForms

BForm Designs

CForm Layouts

DViews

EWorkspaces

Show Suggested Answer

Suggested Answer: D

by Tracey at Mar 07, 2026, 06:43 PM

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France

2 days ago

They're called Views, right?

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Dannette

7 days ago

I feel like the answer is Workspaces, but I might be mixing it up with something else we studied.

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Marjory

12 days ago

I’m a bit confused; I thought they were called Form Layouts. I need to double-check my notes on this.

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Vincent

17 days ago

I remember practicing with different layouts, and I thought they were referred to as Form Designs. That sounds familiar.

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Laquanda

22 days ago

I think these layouts are called Views, but I’m not entirely sure. It feels like something we covered in class.

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Laura

28 days ago

I recall that the Now Platform uses the term Workspaces for broader interfaces, but I’m not clear on the specific term for these layouts.

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Ricarda

1 month ago

I’m a bit confused. I thought they were called Form Layouts, but now I’m second-guessing myself after reviewing the material.

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Wilda

1 month ago

I practiced a similar question last week, and I think the answer was Form Designs. It makes sense since they are tailored for different processes.

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Dana

1 month ago

I think these layouts are called Views, but I'm not entirely sure. I remember something about how they change based on user roles.

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